Hello how are you? I'm having difficulties creating an automation in a way that converts the lead that came through X form to business in a certain funnel, can someone help me? I tried the support but the chat is not working


  • Amit Sarda (
    Amit Sarda ( Member Posts: 1,559
    5 Likes First Anniversary First Answer 5 Up Votes
    edited November 2021 #2

    It would depend on what tool you are using to send leads to Pipedrive. If you have control over this, you can directly add them to the Deals pipeline. You will find a link in my profile to book a call if you’d like to jump on a call. 

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,134 COMMUNITY MANAGER
    5 Likes First Answer First Anniversary First Comment
    edited November 2021 #3

    Hi @Crystopher Cypriano Lambert , I'm sorry to learn you had trouble reaching out to the Pipedrive support team! They are available 24/7, if you still have trouble opening a chat please try clearing cache and cookies, and then the chat again.

    It is also possible to reach out to the team via email as an alternative, in case chat happens to be unavailable. You can find all details here.

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