Pipedrive new limits

I can't believe now there are going to be limits for simple things. 

This is so frustrating. The most frustrating one is that Pipedrive removed it's original charts and introduced the Insights, and now are limiting the Insights to 15 charts (omg)

 

Whoever manages those strategies should be removed from it's position.

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  • Andreia Freixo
    Andreia Freixo Moderator Posts: 191 PIPEDRIVE CUSTOMER SUPPORT
    Pipedrive Employee
    edited February 25 #2

    Hi Lucas,

    Thank you for reaching us.

    I believe you have received the email about the new limits today. Firstly, I'd like to reassure you by letting you know you have 60 days from the date you receive the email to adjust. Nothing will change for now. 

    Be assured that we are here to help you transition as smoothly as possible. Please reach out to our lovely support so we can have a look at this more in-depth and reach the best solution for you and your company.

    Thank you!

  • Lucas Xavier_3197
    Lucas Xavier_3197 Posts: 30
    edited December 2021 #3

    Hi Lucas,

    Thank you for reaching us.

    I believe you have received the email about the new limits today. Firstly, I'd like to reassure you by letting you know you have 60 days from the date you receive the email to adjust. Nothing will change for now. 

    Be assured that we are here to help you transition as smoothly as possible. Please reach out to our lovely support so we can have a look at this more in-depth and reach the best solution for you and your company.

    Thank you!

    The limits are unproportional. While I may have 3000 open OPPs i may only have 15 charts? This is a terrible way to try to force users upgrade their plans. A company which decides to use a CRM will always use more than 15 charts.

  • Darius Lengvinas
    Darius Lengvinas Posts: 3
    edited December 2021 #4

    I am also very disappointed with the limts, as I don't see a fair proportions in pricing it. At this momemet we are in this situation:

    125/100 - custom fields and yes we checked it, we need them all. 
    257/10000 - open deals
    0/30 reports per user, we don't not use this feature.

    Now we will be forced to the new plan, which will cost double the current price and we will get 1000 custom fields and bunch of other features, which we actually don't need. We also have an extra Smart Docs feature, which comes with a price, but no additional fields. 

    How about this, we would be glad to pay 1$ / month for an extra custom field and we don't need this 1000 custom fields.. 

     

  • Lucas Xavier_3197
    Lucas Xavier_3197 Posts: 30
    edited January 4 #5

    Any news on this? What is this community for if there is no feedback from Pipedrive team? I still can't believe there will be limitations on the number of reports, this is ridiculous. The previous reports system had much more charts than this new limitation of 15 charts. Then Insights are introduced with the promise of being more flexible (with unecessary limitations on custom fields), and now limited to a ridiculous number of 15 charts.