Quo vadis Pipedrive?
I started using Pipedrive one and a half year ago and I still love using Pipedrive. It helps us a lot and i appreciated this community and the very good support.
But I can't deny the feeling that Pipedrive misses to go the next step and take care for the customers feedback. When I have a look on "what's new" and "what's planned" I can only find "we will introduce lead-feature A", "we will give you new insight-feature B" and "Now you can use App Z with Pipedrive"
New features are good but making existing features better is in my opinion more important.
Since I started using Pipedrive I read the same urgent (!) needs from the community multiple times
- Give us admins the possibilty to connect/disconnect concering to deals linked mails of other users. When I am doing my quality check and finde a wrong connected email I have to call my colleague. That's unacceptable
- OPTION (!) to deactive email threading
- Different custom fields for different Pipelines
- Time based triggered workflows
It seems that these features are very important for many users and some of them have been requested for years but nothing happens.
So please follow the wishes of your community and your customers. Three of these suggestions can be made as an option. Especially for professional users...