PRIVATE EVENT OUTLOOK ~ PRIVATE EVENT PIPEDRIVE

Marking an event private in outlook does not sync to pipedrive and remains public to the organization. This seems like a bit of an oversight. Is anything being done about this?

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  • Andreia Freixo
    Andreia Freixo Moderator Posts: 191 PIPEDRIVE CUSTOMER SUPPORT
    Pipedrive Employee
    edited June 28 #2

    Hi Jeffrey!

    In this article you can see what is required for an activity not to be visible to other users inside Pipedrive. There isn't a specific setting -- it depends on the items linked to it.

    Hope this helps! If you have further questions, don't hesitate to reach out to our lovely support.

  • Jeffrey Bell
    Jeffrey Bell Posts: 4
    Second Anniversary Combo Breaker Name Dropper First Comment
    edited June 28 #3

    Hi Jeffrey!

    In this article you can see what is required for an activity not to be visible to other users inside Pipedrive. There isn't a specific setting -- it depends on the items linked to it.

    Hope this helps! If you have further questions, don't hesitate to reach out to our lovely support.

    Hi Andreia!

    This article is fine for baseline information but didn't really address the problem. We are fine with the sync and that works well. The situation we have is when someone marks an event as private in outlook, there is no private event feature in pipedrive. 

  • @Andreia Freixo, Following up, but as mentioned before - this is just basic info on activities and does not address an activity that is marked as private when someone is using outlook

    If someone has a sensitive event in outlook that they marked as private, it shows all of the details in PD with is then visible to the team.

    Pipedrive really needs to support the private event functionality