Better Email functionality needed

Mark Moist
Mark Moist Member Posts: 1
Photogenic First Anniversary

Love many aspects of Pipedrive however I feel the email interface need to be improved. As sending and receiving email is one of the most important features in a CRM the thread of email conversation need to be looked at and improved. I would love to use the email client inside Pipedrive exclusively but the thread of a long email conversation is difficult to manage. Often I can see a new email within a long conversation arrive however struggle to find the actual email easily.

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  • John Marsh_13033
    John Marsh_13033 Member Posts: 27
    Name Dropper First Anniversary Photogenic First Comment
    edited January 2022 #2

    I've been a part of this conversation for a long time and there is absolutely no movement on this issue. Don't hold your breath. 

  • Zach Garrison
    Zach Garrison Member Posts: 15
    First Anniversary 5 Up Votes First Comment Photogenic

    I too have felt this way eversince I have been using Pipedrive since 2018 and have brought this up multiple times to them and they do not do anything