Does anyone have experience in using Pipedrive and the Zendesk suite?
Zendesk Chat - creating deals straight into Pipedrive
Zendesk Support - Sending details of our clients into the Support team
HI @Michael Enslin !
Some of the integrations in Pipedrive's Marketplace can help you with this, like for example PieSync. @Sarah Mouton and @Aron Gosselin do you want to give Michael a hand? 🙂
Inês Batata said:HI @Michael Enslin ! Some of the integrations in Pipedrive's Marketplace can help you with this, like for example PieSync. @Sarah Mouton and @Aron Gosselin do you want to give Michael a hand? 🙂
Hi Inês, Michael,
Great that you are thinking about PieSync to help out with this request. Unfortunately we don't have Zendesk Chat in our apps. You can find over 200 apps here.
We do sync Pipedrive with Zendesk Support!
We have a nice article on how to get started with the integration: https://www.piesync.com/help/connector-apps/zendesk/
And we even have some nice tips & tricks for Pipedrive & Zendesk: https://www.piesync.com/help/usecases/upfront-customer-recognition-in-your-support-environment/
Let me know if you have any questions.
Here to help!
Thanks @Inês Batata and @Sarah Mouton .
The Pipedrive and Zendesk integration would add so much value, to have a 3rd party makes no sense. May as well use Zapier as it allows for multi software integration, when its needed.
Which is exactly what we will do until this integration gets any traction.
It's genuinely frustrating that every time Pipedrive has not done an integration with a key supplier, it becomes an up sell opportunity for software's which short term solutions (aka a plaster).