Email Alias

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Comments

  • Alisha Purcell
    Alisha Purcell Member Posts: 17 VERIFIED MEMBER
    Third Anniversary 10 Comments 5 Up Votes 5 Likes
    edited January 2023 #152

    This is still really unfortunate. My company has 4 different brands and it's overwhelmingly complicated to have to change Pipedrive and share those accounts or not be able to fully use Pipedrive's features because someone is limited to Web applications.

    I know you guys love charging for features. I would seriously pay for additional shared mailboxes and/or aliases.

    Just so I don't have to keep switching. Salesmate already has this integrated and doesn't even charge more for it. The recent campaign add-on is nice but aliases are so much more essential.

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,320 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary
    edited January 2023 #153

    Hi @Alisha Purcell , the community now has the ability to send product feedback to our development team. I suggest placing the multiple emails and aliases feedback there, as that increases the likelihood it will be picked up for development sooner. Or if you find that another user has submitted the same request before, you can upvote it instead for higher visibility.

  • Michael Berger
    Michael Berger Member Posts: 8 VERIFIED MEMBER
    Photogenic First Anniversary First Comment
    edited January 2023 #154

    We use missiveapp.com. can't wait no more for the feature. Even pipedrive use is.

  • Maurizio Rea (AEC)
    Maurizio Rea (AEC) Member Posts: 2 VERIFIED MEMBER
    First Anniversary First Comment
    edited January 2023 #155

    +1. I don't believe we are still speaking about this. This will be the reason why I will leave Pipedrive. I'm really sorry.

  • Andrew Klotz
    Andrew Klotz Member Posts: 32 VERIFIED MEMBER
    Fourth Anniversary 10 Comments 5 Likes Name Dropper
    edited January 2023 #156

    Hi @Inês Batata

    Just checking in on our favourite topic: email aliases. Any updates on this being released for Pipedrivers? Is it available as an enterprise feature?

    Thanks

  • Alisha Purcell
    Alisha Purcell Member Posts: 17 VERIFIED MEMBER
    Third Anniversary 10 Comments 5 Up Votes 5 Likes
    edited January 2023 #157

    AWESOME!! @Michael Berger

    you answered my prayers.

  • Andrew Klotz
    Andrew Klotz Member Posts: 32 VERIFIED MEMBER
    Fourth Anniversary 10 Comments 5 Likes Name Dropper
    edited January 2023 #158

    Reposting this, as the issue continues to be a HUGE gap in PD, but a no-brainer that is solved in many other CRMs and sales tools like Intercom, Hubspot, and Lemlist just to name a few. In discussions with other founders about CRMs, most are dumbfounded that PD does not support a domain alias for 1:1 emails.

    What is the holdup Pipedrive, and why does this not seem to be an important issue to address?


    I posted a poll asking about this topic several months ago:

    https://community.pipedrive.com/question/do-you-need-the-ability-to-send-email-within-pipedrive-from-an-email-alias-5f5fa4bfb465bd76fb5ee4ae

    86% of respondents said Yes, with 57% of respondents stating they "really need" this capability.

    Not being able to send emails from our customer facing brand domain (which is an alias) means our team is working in Gmail, which detaches Pipedrive from our marketing and sales stack, rather than keeping it in sync with our selling and CRM processes.

    Hubspot does support this - https://knowledge.hubspot.com/email/add-an-email-alias#:~:text=You can connect more than,a user's existing email account.

  • Andrew Klotz
    Andrew Klotz Member Posts: 32 VERIFIED MEMBER
    Fourth Anniversary 10 Comments 5 Likes Name Dropper
    edited January 2023 #159

    Reposting this, as the issue continues to be a HUGE gap in PD, but a no-brainer that is solved in many other CRMs and sales tools like Intercom, Hubspot, and Lemlist just to name a few. In discussions with other founders about CRMs, most are dumbfounded that PD does not support a domain alias for 1:1 emails.

    What is the holdup Pipedrive, and why does this not seem to be an important issue to address?


    I posted a poll asking about this topic several months ago:

    https://community.pipedrive.com/question/do-you-need-the-ability-to-send-email-within-pipedrive-from-an-email-alias-5f5fa4bfb465bd76fb5ee4ae

    86% of respondents said Yes, with 57% of respondents stating they "really need" this capability.

    Not being able to send emails from our customer facing brand domain (which is an alias) means our team is working in Gmail, which detaches Pipedrive from our marketing and sales stack, rather than keeping it in sync with our selling and CRM processes.

    Hubspot does support this - https://knowledge.hubspot.com/email/add-an-email-alias#:~:text=You can connect more than,a user's existing email account.


  • Mathias Brask
    Mathias Brask Member Posts: 51 VERIFIED MEMBER
    10 Comments Photogenic 5 Likes Name Dropper
    edited January 2023 #160

    @Andrew Klotz 1+ vote for this functionality! 2 years now, since it was first raised as a problem, and PD stating that they would focus on it.. hmm.


    @Mike van der Valk what is the status, progress, challenges etc. with this one?

  • Iñaki Crespo_41636
    Iñaki Crespo_41636 Member Posts: 5 VERIFIED MEMBER
    First Comment First Anniversary
    edited January 2023 #161

    We would also greatly benefit from this feature and we have more than 100 professional users!

  • Teresa Hersha
    Teresa Hersha Member Posts: 13 VERIFIED MEMBER
    Second Anniversary 10 Comments 5 Likes Photogenic

    I've been asking for this feature for years now. I hope there is progress on it very soon.

  • diegotrap
    diegotrap Member Posts: 1 VERIFIED MEMBER
    Photogenic First Comment

    Please, this is an important feature when having different domains/brands in Google Apps and it's holding us back in using Pipedrive for all our sales process.

  • Andrew Klotz
    Andrew Klotz Member Posts: 32 VERIFIED MEMBER
    Fourth Anniversary 10 Comments 5 Likes Name Dropper

    Looks like there are some updates about email aliases, inbox sharing, and more in the recent 2023 Roadmap presentation. 🤞it arrives soon.


    Pipedrive team, if you need beta users for email aliases, please sign me up!

  • Alisha Purcell
    Alisha Purcell Member Posts: 17 VERIFIED MEMBER
    Third Anniversary 10 Comments 5 Up Votes 5 Likes

    OMG! Literally flipping out excited! This would fix so so many workflow issues! Like, I am ridiculously excited. Miracles come true!! 🤯😁😍

    THANK YOU!!

  • DJ-
    DJ- Member Posts: 1 VERIFIED MEMBER
    First Comment

    Would love to be on Beta for email aliases. Such a no-brainer.

  • Alisha Purcell
    Alisha Purcell Member Posts: 17 VERIFIED MEMBER
    Third Anniversary 10 Comments 5 Up Votes 5 Likes

    I second that.

    I would be happy to try a Beta.

    Especially since projects has been so lackluster.

  • Tibor Liktor
    Tibor Liktor Member Posts: 6 VERIFIED MEMBER
    Third Anniversary First Comment Photogenic

    MULTIPLE SIGNATURES even with the same domain name

    this is one of the most wanted feature for YEARS

  • Jake Kushner (JLK)
    Jake Kushner (JLK) Member Posts: 44 VERIFIED MEMBER
    Third Anniversary 10 Comments First Answer 5 Up Votes
    edited April 2023 #169

    So excited to see multiple email accounts and aliases on the horizon. Would love to beta test too. For anyone needing immediate relief on multiple email account workflows, if you use Missive mail client, it's at least somewhat easier to manually attach emails from any account to the right deal. Missive also has a great sidebar integration w/ pipedrive. See video here of attaching emails from any account to a selected deal https://youtu.be/Xh02hvtvZj0?t=80

    I don't work for them but hey if it helps you and you happen to sign up, here's my referral link :D https://missiveapp.com/?ref_id=98419B4AF05D

  • Tino
    Tino Member Posts: 2 VERIFIED MEMBER
    First Comment

    We would be interested to partake in the beta too! We have international domain aliases and would like to use those in the respective markets.

  • Sascha Lueken
    Sascha Lueken Member Posts: 9 VERIFIED MEMBER
    Third Anniversary Photogenic Name Dropper First Comment

    Finally! :) Would love to be in the beta as well.

  • Grant Fisher (FocalPoint Coaching)
    Grant Fisher (FocalPoint Coaching) Member Posts: 1 VERIFIED MEMBER
    Second Anniversary First Comment Photogenic

    Super Happy to be a Beta tester also... bring it on!

  • Jarek Rydz
    Jarek Rydz Member Posts: 9 VERIFIED MEMBER
    Second Anniversary Photogenic First Comment

    Also, I would like to become a beta tester 

  • Jarek Rydz
    Jarek Rydz Member Posts: 9 VERIFIED MEMBER
    Second Anniversary Photogenic First Comment

    @Grant Fisher (FocalPoint Coaching) Where do I need to apply to become a beta tester for this feature?

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,320 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary

    Hi everyone, there has yet to be any information on beta tests for this feature. We are checking with the development team on whether open betas are planned and if so, will be sure to post it here in the community.

  • Jeff Matte
    Jeff Matte Member Posts: 12 VERIFIED MEMBER
    10 Comments 5 Up Votes 5 Likes Photogenic

    Pipedrive team, you really need to fix that issue. Even on https://www.apollo.io/ the option is available.

  • Maurizio Rea (AEC)
    Maurizio Rea (AEC) Member Posts: 2 VERIFIED MEMBER
    First Anniversary First Comment

    Alias feature is urgent. If you need a beta tester, I'm also here.

  • Randall Pena
    Randall Pena Member Posts: 36 VERIFIED MEMBER
    Fourth Anniversary 10 Comments 5 Likes Name Dropper

    Hi @Manuel Oliveira we are also waiting for this feature for more than half a decade. We are very eager as well to part of beta tester. Thank you.

  • Roger Bowles
    Roger Bowles Member Posts: 3 VERIFIED MEMBER
    Second Anniversary First Comment Photogenic

    I would like to Beta test too.

  • Rashel
    Rashel Member Posts: 1 VERIFIED MEMBER
    First Comment

    Just to add here, we're also in extreme need of Aliases. It doesn't make sense to create several gsuits for every public-facing domain, when it's possible to create an alias within just one gsuit account. Why PD can't support it is beyond my understanding. Spoke with customer support just now and they said the feature might take till the end of the year to develop, which is too long! Please give priority to aliases, people have been waiting for 2-3 years to get them!

  • Roger Bowles
    Roger Bowles Member Posts: 3 VERIFIED MEMBER
    Second Anniversary First Comment Photogenic

    Been paying for Pipedrive for years but barely use it because it doesn't support aliases. It's a serious omission that renders an otherwise brilliant bit of software either useless or outrageously expensive.