Calendar Sync NOT working

Josh Judge_56623
Josh Judge_56623 Posts: 3
edited July 25 in Sales CRM #1

My company cannot get the calendar sync to work. 

We use exchange and Pipedrive is not allowing us to sign into the exchange account when prompted too. 

Has anyone found a solution? This has been going on too long is very frustrating. 

Comments

  • Bernd Auer www.pd-experts.com
    Bernd Auer www.pd-experts.com Community Driver Posts: 370
    100 Comments 25 Up Votes Second Anniversary 5 Likes
    edited March 15 #2

    My recommendation: 

    1) Switch to Google Calendar. Everything will be easier ;-) If this is not an option:

    2) Fight your way through with the Pipedrive support. Even if it's annoying and you may go in circles, but by the end of the day we still got it to work with Exchange in every single case. Unfortunately, there is not one single solution, because there is such a wide range of potential errors. 

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited March 15 #3

    My recommendation: 

    1) Switch to Google Calendar. Everything will be easier ;-) If this is not an option:

    2) Fight your way through with the Pipedrive support. Even if it's annoying and you may go in circles, but by the end of the day we still got it to work with Exchange in every single case. Unfortunately, there is not one single solution, because there is such a wide range of potential errors. 

    Agree with #1 -- 100% !!! 

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 605 COMMUNITY MANAGER
    100 Comments 25 Likes 5 Answers Community Manager
    edited March 15 #4

    Hi @Josh Judge if any issue persists after the recommendations below, please reach out to our very friendly Support team who will be able to quickly help you :)

  • Alex Stueber_20061
    Alex Stueber_20061 Posts: 104
    Elite Solution Provider
    edited March 15 #5

    My recommendation: 

    1) Switch to Google Calendar. Everything will be easier ;-) If this is not an option:

    2) Fight your way through with the Pipedrive support. Even if it's annoying and you may go in circles, but by the end of the day we still got it to work with Exchange in every single case. Unfortunately, there is not one single solution, because there is such a wide range of potential errors. 

    Or at least Office 365 :)