Email search

Laura Maier
Laura Maier Posts: 28
First Anniversary
edited July 21 in Sales CRM #1

Hi Pipedrive team,

I would like to search for all  contacts that have received a certain email (subject line known, creator and date known). I was hoping to be able to search via the activity type email and would see all published emails that have been synced to PD. But this search seems only to include actual activities and not the synced emails from the mailbox. Is there a way to find emails and persons / organisations linked to it?

Comments

  • Kreete K
    Kreete K Moderator Posts: 232 PIPEDRIVE CUSTOMER SUPPORT
    100 Comments 5 Answers Second Anniversary 5 Likes
    edited June 6 #2

    Hi Laura! 

    At the moment, it could only be possible from the Email tab search. There you can search by the Subject line and get the emails. This however only applies to the emails that have been synced into your Inbox in Pipedrive. There is unfortunately no other general search to filter based on email subjects. Good feedback for the future! 

  • Marek Jarecki
    Marek Jarecki Posts: 1
    edited June 6 #3
    Kreete K said:

    Hi Laura! 

    At the moment, it could only be possible from the Email tab search. There you can search by the Subject line and get the emails. This however only applies to the emails that have been synced into your Inbox in Pipedrive. There is unfortunately no other general search to filter based on email subjects. Good feedback for the future! 

    Hi, definitely yes! Searching e-mails in timeline view it is very important feature.