Email search

Laura Maier
Laura Maier Member Posts: 23
Second Anniversary 10 Comments
edited July 2022 in Sales CRM #1

Hi Pipedrive team,

I would like to search for all  contacts that have received a certain email (subject line known, creator and date known). I was hoping to be able to search via the activity type email and would see all published emails that have been synced to PD. But this search seems only to include actual activities and not the synced emails from the mailbox. Is there a way to find emails and persons / organisations linked to it?

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Comments

  • Kreete K
    Kreete K Moderator Posts: 358
    Third Anniversary 100 Comments 25 Likes 5 Answers
    CUSTOMER SUPPORT
    edited June 2022 #2

    Hi Laura! 

    At the moment, it could only be possible from the Email tab search. There you can search by the Subject line and get the emails. This however only applies to the emails that have been synced into your Inbox in Pipedrive. There is unfortunately no other general search to filter based on email subjects. Good feedback for the future! 

  • Marek Jarecki
    Marek Jarecki Member Posts: 1
    edited June 2022 #3
    Kreete K said:

    Hi Laura! 

    At the moment, it could only be possible from the Email tab search. There you can search by the Subject line and get the emails. This however only applies to the emails that have been synced into your Inbox in Pipedrive. There is unfortunately no other general search to filter based on email subjects. Good feedback for the future! 

    Hi, definitely yes! Searching e-mails in timeline view it is very important feature.

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