Super user account for accessing team members accounts

Paul McClenaghan

Hi there, I'm currently responsible for onboarding new team members and helping them get set up on Pipedrive. Some users have workflow automations that need configuring along with email signatures and other settings. So to do all of that I need to access their accounts and since 2FA was introduced it's a real pain to get access... I work in a different country to other users plus many of them are salespeople on the road a lot. So that makes it even harder to coordinate and get access. 

Therefore it would be great to have a superuser type account that would allow me to quickly access other accounts within the company and make the changes I need to. 

Many thanks

Paul