lead error?

Hans Nieto
Hans Nieto Member Posts: 26
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edited July 2023 in Sales CRM #1

Hello, I just converted a lead into a deal and although if I look for it directly in the list of leads it no longer appears, if I enter it in the search box if it appears, and if I click it I can enter to see it. It is normal? 

cc @Mike van der Valk 

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  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,087 PIPEDRIVE TEAM
    First Anniversary 5 Likes 5 LOLs First Answer
    edited April 2022 #2

    Hi @Hans Nieto thank you for sharing. It does sound a bit strange but I'm going to check with the team what the expected behaviour is here. I'll get back to you.

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,087 PIPEDRIVE TEAM
    First Anniversary 5 Likes 5 LOLs First Answer
    edited April 2022 #3

    Hi @Hans Nieto we just checked and it looks like a bug indeed. Thanks for pointing out and we're working on resolving this. Once the lead is converted to deal it shouldn't show up in the leads section anymore and it shouldn't show up in search for leads either, only under deals and contacts :) 

    Sorry about that!