Caller Improvements
Jonathan Templin
Posts: 7
I'm echoing a few of the requests below. I like Caller, but there is room for improvement. Some things I'd like to see are:
- the ability to report by call outcome
- more detailed time reporting (down to the second)
- the option to make recording mandatory for certain users, but not others
- call outcomes as an option in automations
In one of the posts below, it was mentioned by @Vincent Jyrwa that some of these improvements might be actioned during Q2 of this year. Is that still the case?
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