Gmail Add-On crashes Android App!

Akhil_Supermeet.ai
Akhil_Supermeet.ai Member Posts: 67
First Anniversary Name Dropper First Comment Photogenic
edited July 2022 in Sales CRM #1

Is anyone able to use Gmail Add-On on Android phone?

When I click on it in an email thread, the android Gmail app crashes instantly!

It works on the Web perfectly.

Comments

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,052 COMMUNITY MANAGER
    First Anniversary 5 Likes First Comment First Answer
    edited July 2022 #2

    Hi @Akhil, I'm sorry to learn you are having that difficulty! If you haven't done so yet, I'd suggest uninstalling and reinstalling the offending apps on your Android device, and trying once more. It is very common for this to resolve issues with apps in general.

    Should the issue persist on your Pipedrive app, please reach out to our Support team for further assistance and troubleshooting.

  • Akhil_Supermeet.ai
    Akhil_Supermeet.ai Member Posts: 67
    First Anniversary Name Dropper First Comment Photogenic
    edited July 2022 #3

    Hi @Akhil, I'm sorry to learn you are having that difficulty! If you haven't done so yet, I'd suggest uninstalling and reinstalling the offending apps on your Android device, and trying once more. It is very common for this to resolve issues with apps in general.

    Should the issue persist on your Pipedrive app, please reach out to our Support team for further assistance and troubleshooting.

    Thanks, Manuel. I'll try that.