Removing wrong data and leaving the field blank

Florian Taillandier
Florian Taillandier Posts: 1
edited July 2022 in Ideas and Product Feedback #1

Hi team, just a feedback, hopefuly for a future improvement. I'd like to be able to delete a wrong data, for example, if the job title against a person isn't right, but I have nothing to replace, just quit the data and leave it empty. When I try it says it's impossible and I must stay with wrong data.

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  • Inês Batata
    Inês Batata Admin Posts: 2,917
    2500 Comments Third Anniversary 5 Likes First Answer
    COMMUNITY MANAGER
    edited June 2022 #2

    Hi @Florian Taillandier ! 

    We're sorry to hear you're having this trouble, but it shouldn't be happening. You should be able to simply delete the data in the field and save it as blank, be it from the Contact detail view or from the respective column in the List View.

    I've done some adjustments to your account from our end. Can you please clear the cache and cookies in your browser and try again? 

    If the issue persists, I recommend you reach out to our Support team and they will help you with any additional troubleshooting necessary.

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