How can I create a Pipedrive unsubscribe link in my emails?

Andrew Smart
Andrew Smart Member Posts: 2
edited July 2022 in Sales CRM #1

I would like to add an unsubscribe link to my emails that automatically adds this to their Pipedrive entry.

How can I create this unsubscribe link and add it to my emails?

Are there any blog posts or instructions Pipedrive can share?

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  • Kreete K
    Kreete K Pipedrive Team Posts: 355 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    edited July 2022 #2

    Hi Andrew! 

    In this case, are you sending our emails via Pipedrive Email Sync functionality or using Campaigns? 

    Sending out emails via sync functionality means you are sending emails same as in your external mail server. There is no automated-personalized unsubscribe link available. However, if you have a general one available - this sis something you can include in your Signature or template for example. 

    If you are using Campaigns, you can check more about our unsubscribe flow here.

  • Andrew Smart
    Andrew Smart Member Posts: 2
    edited July 2022 #3
    Kreete K said:

    Hi Andrew! 

    In this case, are you sending our emails via Pipedrive Email Sync functionality or using Campaigns? 

    Sending out emails via sync functionality means you are sending emails same as in your external mail server. There is no automated-personalized unsubscribe link available. However, if you have a general one available - this sis something you can include in your Signature or template for example. 

    If you are using Campaigns, you can check more about our unsubscribe flow here.

    Hi Kreeta, thanks for your reply.

    These emails are sent by sync to previous attendees to our events. Our staff email is Gmail. Is there an example of what you mean by a "general" unsubscribe available?

  • Kreete K
    Kreete K Pipedrive Team Posts: 355 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    edited July 2022 #4
    Kreete K said:

    Hi Andrew! 

    In this case, are you sending our emails via Pipedrive Email Sync functionality or using Campaigns? 

    Sending out emails via sync functionality means you are sending emails same as in your external mail server. There is no automated-personalized unsubscribe link available. However, if you have a general one available - this sis something you can include in your Signature or template for example. 

    If you are using Campaigns, you can check more about our unsubscribe flow here.

    Hi Andrew! 

    I this case, I was just thinking of some kind of a link to your web page, where customers could for example enter their email and say: I don't want to receive newsletters anymore. Or something similar. However, even then this info is not possible to automate in terms of bringing the info into Pipedrive. Email sync initially was not meant for such marketing emails so lacks functionality of subscribing, unsubscribing etc.

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