Ongoing Notification Emails for Overdue Items

Alexander Buchheim
Alexander Buchheim Member Posts: 1
edited July 2022 in Ideas and Product Feedback #1

Currently there are notification reminders for activities at the due date. However, do others feel it would be useful to have automatic reminder emails for over due items at a set interval (1 week, 2 week) until they are marked as done. This could be a global company setting. Does anyone have any work around for this?

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  • Andres Watson_4532
    Andres Watson_4532 Member Posts: 3
    edited April 2022 #2

    Hi Alexander, I'm trying to automate something similar. We set an activity to call the opportunity and if the user / operator doesn't call him an the activity become overdue, we want to send an email to the operator manager.