Ongoing Notification Emails for Overdue Items

Currently there are notification reminders for activities at the due date. However, do others feel it would be useful to have automatic reminder emails for over due items at a set interval (1 week, 2 week) until they are marked as done. This could be a global company setting. Does anyone have any work around for this?

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  • Andres Watson_4532
    edited April 29 #2

    Hi Alexander, I'm trying to automate something similar. We set an activity to call the opportunity and if the user / operator doesn't call him an the activity become overdue, we want to send an email to the operator manager.