Integrate shared mailboxes
we use in outlook generic mailboxes like marketing@... and support@...
ala PD does not support shared mailboxes... yet. Unless we vote this to add to the roadmap.
Imagine what this can do for you; a generic email address used for sending emailing and receiving requests
Comments
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Hi Albert!
Thank you for your feedback. We understand that a shared inbox would help a lot with different teams and we are currently exploring options for a general shared Inbox.
We are first exploring a shared inbox for customer support. From that onwards, it will already be easier to continue this for other teams. We do not have an ETA for it, but be assured, this is feedback that we get a lot and are aware of.0 -
Kreete K said:
Hi Albert!
Thank you for your feedback. We understand that a shared inbox would help a lot with different teams and we are currently exploring options for a general shared Inbox.
We are first exploring a shared inbox for customer support. From that onwards, it will already be easier to continue this for other teams. We do not have an ETA for it, but be assured, this is feedback that we get a lot and are aware of.Tickets/Support on Pipedrive 😍👀
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integrating shared mailboxes would greatly enhance my team's ability to interact with our customers.
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Is there an Update or workaround for this?
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We use missiveapp.com for this features we can't wait no longer. Great Tool for shared Accounts + greate pipedrive integration.
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Any News about the shared Inbox?
This Feature has been asked since 2020. What about the Beta, is it still available, any results? any plans?
For us (were a software company as well), when x people ask about a feature than it will be implemented if it makes the product even better. For sure you can't implement everything customers asking for, but this is a must have for larger companies. Take a look at you're competitor F.......esk... Simple to use, just use a mail forward to the adress thats it, everybody can see the sales inbox :-)
So any news about it ? And iam not interessted paying extra fee for 3rd party tool.
Maybe i should start coding our own "shared inbox plugin" :-)
Thx
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So, no plans here? Let's go!!
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Can we get any feedback please? The feature is urgent.
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Hello, what is the status of this feature?
we migrate to office365/exchange online and on our old mailserver, we have an imap mailbox shared with multiple users and with pipedrive.
after migration to exchange online, there is no way to add an exchange online shared mailbox, because it's different from ordinary imap shared mailbox.
with imap you have:
- email adress
- login
- password
but with exchange online you have
- email adress
- password
and there is no way to tell to pipedrive to use a mailbox different from the email adress specified
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hello, urgent to make it
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Pipedrive is an excellent tool, but I need it to sync with O365 shared mailboxes.
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We tried Missiveapp.com, but it lacks the features that Outlook/O365 provides.
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@Pipedriveadmin @PipedriveExperts.com
Is there any update / solution to add shared mailboxes to pipedrive?
THX M
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yes please, make work of this. My clients use M365 groups extensively, and being able to add the connected mailboxes as extra accounts would help a lot!
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