Duplicate / Missing Deals in Insights

Junior Medeiros
Junior Medeiros Member Posts: 5
First Comment
edited July 2022 in Sales CRM #1

Hello everyone! 

I have an Insight for Conversion of Deals within a specific Funnel with the following filters.

image

In the table below the graph, I want to check the Deals that are WON but most of the time there are WON deals that don't show up in the table and/or some deals that appear twice, as in the image below:

image

Is this a known issue? 

I can provide more screenshots if necessary.

Thank you very much!

62e12a6092718b3ee1058964_24317.png
62e12c700e79ef1c9344d4a3_49304.png

Comments

  • Andreia Costa
    Andreia Costa Pipedrive Team Posts: 116
    First Comment First Answer 5 Likes First Anniversary
    PIPEDRIVE TEAM
    edited July 2022 #2

    Hey @Junior Medeiros 

    I'm not too sure if there's an issue there, if it's showing duplicated deals (deals that if you open the link take you to the exact same deal) I would suggest you reach out to our customer support so they can check on this further, 

    You can contact support via the in-app chat option or [email protected] and the team will check on this further for you :) 

    Thanks,