Duplicate / Missing Deals in Insights

Junior Medeiros
Junior Medeiros Posts: 7
edited July 28 in Sales CRM #1

Hello everyone! 

I have an Insight for Conversion of Deals within a specific Funnel with the following filters.

image

In the table below the graph, I want to check the Deals that are WON but most of the time there are WON deals that don't show up in the table and/or some deals that appear twice, as in the image below:

image

Is this a known issue? 

I can provide more screenshots if necessary.

Thank you very much!

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62e12c700e79ef1c9344d4a3_49304.png
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Comments

  • Andreia Costa
    Andreia Costa Moderator Posts: 19 PIPEDRIVE CUSTOMER SUPPORT
    10 Comments First Answer Name Dropper Photogenic
    edited July 27 #2

    Hey @Junior Medeiros 

    I'm not too sure if there's an issue there, if it's showing duplicated deals (deals that if you open the link take you to the exact same deal) I would suggest you reach out to our customer support so they can check on this further, 

    You can contact support via the in-app chat option or [email protected] and the team will check on this further for you :) 

    Thanks,