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Why limit to 3 active sessions on different devices?
I have a computer at work, one at home, an iphone, and an ipad. Your software only allows three active sessions. I have to logoff my other accounts all the time when I'm switching systems. This is a bad architectural decision and needs to be changed. I do not understand why you'd limit active sessions to three.
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Alternatives to Deals Won or Lost
I'd like some additional options in the Deal area or at least the possibility of a Deal being classified as "Closed" (in this case not the definition usually applied to a deal closed and won). I know I can delete a deal, however I also want to indicate where deals have cease or "died on the vine" as they say ie a deal can…
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Ocultar a barra lateral de insights
Gostaria de saber se é possível ocultar essa a barra lateral da pagina de Insights. Não se faz necessário ficar essa barra lateral aberta o tempo tempo, nas outras paginas essa opção já existe, como por exemplo, na pagina de organização.
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New to Pipedrive, Questions in body
Hi! We have been on gohighlevel for a year and customized it with numerous webhooks, integrations, and automations but it just isn't working for our growth. Does anyone know someone who can migrate us completely, we can do ourselves but do not have the time. Phone/SMS apps - we have installed justcall, but looking at…
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Split the phone number fields
Hi there, Although Pipedrive is very easy to use, there is one thing I don't like: different phone numbers (work, mobile, home, etc.) are stored in 1 field, having following disadvantages: list view and export : alle phone numbers are stored in 1 field / column sync with other tools : info is los I have created a separate…
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Trigger Deal Created - Triggered by Import
Hi there, did pipedrive made changes by the Trigger recently? We had a lot of customers with a trigger by creating a deal. Like: Create a activity when a deal is created in a specific stage. A few customers are importing there data from other tools and in this case the automations are not be triggered anymore. They need to…
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Automation for new users
Dear Pipedrive Team, I'm writing to suggest a valuable improvement to your automation features: the ability for users to send personalized welcome emails to new Pipedrive users. Currently, Pipedrive automations lack the flexibility to trigger emails based on user creation. This limits the ability to automate a crucial part…
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Customize Timeline for next activity on leads activity
That you would be able to customize these automatic follow up options to whatever your time preference works best for you to reach out to leads - like as an example next month, next quarter or in 6 months.... Please see attached screenshot.
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Pipedrive best practices for Nonprofits?
Hello Pipedrivers, I am a freshly-hired Campaign Manager for a Nonprofit in Clackamas County, Oregon. I am familiarizing myself with Pipedrive in my onboarding process and trying to utilize it to its fullest capacities as our organization will likely be in an active capital campaign sometime in the next six months. We have…
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Shared Email Inbox - like info@ or sales@ - don't forget to upvote if you need it too!
This is an older feature request, but I recently discovered that it has been abandoned once again. However, it is urgently needed by nearly all Pipedrive users. Therefore, I have created a new thread, and I hope that it will receive frequent upvotes. Almost every company uses an info@, sales@, or maybe support@ address as…
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Conference Room reservation
Hey Did you know any solution to show conference room calendar in Lead, to check avaibility and make a reservation? Maybe product as a calendar avaible ;/ We are working on google workspace
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Ability to create custom objects / items and attach on them custom fields.
Hi there :) I own a small web agency where we manage 50+ websites on a regular basis, including some on the behalf of other agencies. I would love to create a custom "website" type and attach custom fields to it (last time updated, contacts associated, notes, activities, etc...). I want to be able to link deals to those…
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Phone Integration with Vodafone?
Can we link our phone system 'One NZ' AKA 'Vodafone' with Pipedrive? So we can track all inbound calls that our customer service team gets. Any ideas here? Thanks,
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Matching Labels of Person and Organization
I have tried to create an automated workflow for when an organization label is changed, the persons linked to that organization are changed to the same custom label. At this time, PipeDrive states it cannot be done. For example, I have created custom options for the organization label for "client, former client, employee,…
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Automations by Date
Being able to make automation by date would allow for projects to have generic follow-up dates. Would help populate schedules faster.
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What automations are what?
I am making progress setting up a few automations. I'm trying to understand which deal (in my case) a running automation is for, and/or what automations fired for a deal? Is there an easy way to see active / history of automations for a deal? (I see I can go into the running automation or history and by clicking the right…
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How can my business assistant could use my Link's for appointment without going on my account
Right now, when she uses her account and sets up an appointment, the links are hers (Zoom/Team/Google). If we connect my meeting accounts, I can't connect them to mine, and it won't be practical for her to set up her meeting. This wastes our time, and CRM should be able to save us time! 😃 @Andreia Costa Thanks for helping…
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Why does the Track Email Opening randomly turn itself off?
Hi, I use Track Email Opening (the little eye at the bottom of a new email) to see if anyone is interacting with me emails. A few times now, the track email opening has switched itself off. Has this happened to anyone else? Is this a known issue? Why? Really annoying as I've lost an entire days worth of tracking now. KR…
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I need to be able to see Current Subscription End Dates
Hi There. We have hundreds of subscription deals active at any one time. I need to be able to see Current Subscription End Dates so that we can plan in renewals activity eg. Sales Calls, Mid-Contract Meetings etc. Please could someone explain how I can do this?
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How do you learn about the companies processes to make a PD?
I am a software developer, and I have been tasked with designing and implementing a pipedrive for a third-party company. I've already learned how to automate tasks, and I still need to learn about integrations. But there's a topic I haven't heard about yet, and that's the process where the client company expresses their…
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Can emails be linked to a deal based on the deal participants?
My client runs a business where each customer usually consists of two parts: sales person and technical staff. Let's say my client has a deal with a company 'Acme' which has two contacts: * sales person Alice: alice@wonder.land, who is linked to the Acme deal. * technical staff Bob: bob@wonder.land, who is added as a…
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Does Not Contain filters have been removed?
We've logged into Pipedrive this morning, and realised that a number of our filters are no longer working. When I check the conditions, it says that "Does Not Contain" filter is no longer available. Why on earth would you remove this? And why didn't we get any notice of this change??? We rely extensively on our filters,…
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Adding ability to make organisations and people historic without deleting them
Hello! We have noticed that there is currently no function to make an organisation or people contact historic. You either delete them from Pipedrive or have to leave them as a contact. If we delete them from Pipedrive, we lose their associated data, emails, history etc. The same as if a business is no longer trading…
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Linking emails to deals in outlook instead of mail option within Pipedrive
Hi Pipedrive, Will it be possible in the future to link emails to a deal within outlook? A little bit like how you link deals with Leadinfo. I am asking because the mail function within Pipedrive does not offer all the options that outlook offers, resulting in us needing to use outlook. Regards, Lisa
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Feature request : Automatically add product descriptions to the product note when adding a product t
Hello Pipedrive, I need some help Today, when we create products, we can add a label, but also a more detailed description. However, when we add a product in a deal, the label appears, but not the description which is essential. Instead, it is possible to add a note. This note should be replaced by the description of the…
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Products Area
The products area really needs allot of help ~ I love how the product integrates with Pandadoc's as our last CRM did as well. Pipedrives integration works better hands down. However the producs list is not sortable ~ this makes it very difficult to find items. Panda has catagories so you can create subcatagories for each…
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Automatic description for product
A nice thing will be to add automatically a description when you add a product into a deal. Therefore, you can export easily to Pandadoc for example to send a quote to a customer.
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Linking multiple contacts to the same PROJECT
We have multiple clients where there are multiple people in that organization we have to communicate with regularly concerning a single project. By only having the ability to link one contact to the project, we are missing emails from others inputing on that project. I know that you can link multiple people to the…
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Undo Send for Email
Hi, Do you have any plans for an "undo send" feature in Pipedrive? Like Gmail, this would give you the option to prevent an email from going out for 10~30s after hitting send. As I'm using Pipedrive more to email clients and prospective clients, it would be really helpful for those mistakes spotted just after hitting the…
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Email deal participants
I know this has been recommended before. It would be really useful to be able to email the main contact and deal the participants with 1 click and with automation work flows. The deal participants are there because they need to be kept in touch with the deal. It's a sales necessity. Thanks