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How do you put fields in multiple categories?
Sometimes fields can be a part of multiple categories. I can, as far as I know only select one category to put them in. Is there a way to put fields in multiple categories?
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Disconnect leads from column created during the migration from Salesforce
We just migrated from Salesforce to Pipedrive using the Import2 plugin. We now have 2 stage columns imported from Salesforce: Closed Lost Closed Won In the PD pipeline, they are empty as the Deals in them are Lost/Won, so they disappear from the pipeline. We would like to get rid of those 2 kanban columns that are useless…
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Using fields for Pipedrive email templates: Signature / sender first name
Dear community, I would like to configure an email template in Pipedrive where the greeting contains the sender first name (not the full name). Also, the email signature should be contained. However, under deal -> template -> "Insert field" I do not see fitting fields. I understand that it is possible to attach the user's…
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SmartDocs Improvement
I have a couple of clients who use SmartDocs and OneDrive/Sharepoint integration. The principal works for them, but getting down to the functional details, there have been some suggestions. It would be ideal if there is a templates section under documents in the account set up area (not within a deal, contact etc). The…
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Choosing "Save" on any field, clears all the unsaved data entered in all fields now
If you type in a phone number title email address we used to hit save 3 times and 3 fields would be saved now we have to hit save, then enter another field, then hit save, etc. if you hit save with data in other fields it is wiped away an annoying change in the recent code. it takes a lot longer to work now.
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Change the "Lead Created" Date
We need the option to change the "Lead Created" date to a custom date. Leads that are added into PipeDrive or converted from a deal, should not always have the date that the action was taken. Changing the "Deal Created" date is simple, but there's no option for changing the "Leads Created" date.
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Unable to reach the button to manage the email templates
Does anyone else find they are unable to scroll down and reach the Manage Templates button when they reach a certain number of templates? For example, you can see in the image below that I am unable to scroll down further using the right-hand scrollbar. I am thus unable to manage my templates unless I make the browser…
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"Required" Custom Fields insists on being Required when Deal is Won. Why?!
I've "grown up" in running my business with Pipedrive over the last 5 years, and the thought of using a different CRM is like changing where I get my coffee every day. But there are so many frustrations which seem to make no sense? What am I doing wrong here... Why is it that I can't make a Custom Field as 'Required'…
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Customer Portal
We need a customizable Customer Portal as part of Pipedrive.
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Can I use Pipedrive to provide access to downloadable files only if the person registers?
We want to provide access to product collateral (flyers, sales sheets, etc.) only if the person provides their contact information to us. Our product is a very technical, "high touch" device in a competitive market, so we want to be able to connect with interested customers and guide them through the information instead of…
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Scheduler: Double confirmation Emails Sent to Clients?
I have noticed that when someone books a meeting through Pipedrive Scheduler, they receive two emails. The first is a confirmation from Pipedrive scheduler, followed by the calendar invitation which has already been pre-accepted. This seems extremely repetitive for trying to appeal to prospective clients. Is there a way to…
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Contact Management
Ok, so I am new to Pipedrive and currently on a trial to see how it works into our workflow. I have used hubspot in the past and although pipedrive looks better, I'm not sure about the simplicity of pipedrive yet. Aside from my surprise at how impossible it is to contact anyone at Pipedrive (that bot chat is doing my head…
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SMS sending with Zapier and Twilio
I have been trying to find a decent way to send SMS messages with Pipedrive, but Im not satisfied with the pricing for the tools that allow you to send texts and the price per text I've used Twilio a lot and I love Twilio Studio. So I figured out a clever way to user Pipedrive activities, Activity Filters, Twilio and…
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Texting Integration Advice Needed
I'm struggling to find a texting integration that will do the things we need: * Need to be able to port my two phone numbers to them that we have used and marketed for years (we do not want new numbers) * Need to be able to text right out of Pipedrive to a contact; I don't want to have to go into another app to text out *…
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How to assign tasks to leads in bulk?
I want to assign tasks/activities for my sales team. I have lets say 100 leads, all of which that need to be called this week. How can I assign a "Call this lead," type of task or activity to these 100 leads without going one at a time.
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Google Voice Integration to Pipedrive?
How do I integrate Google Workspace Voice to my Pipedrive account? I'd like to use the click to call feature and have the call date/time and duration logged into Pipedrive.
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How to access live support with Pipedrive?
I'm new and have tried to chat with Pipedrive but the system doesnt work.
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Has anyone experienced issues with Contact Form 7 and Pipedrive
I have integrated the Contact Form 7 plugin with Pipedrive, configured all the relevant feeds for each form but an entry has not gone through to Pipedrive as expected. There have been successful results, but I need to ensure this is the case all the time. The support for CF7 is very limited and you can't contact them for…
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Calendar sharing
How can I limit my team alowing them to see my calendar but not making changes in my calendar? Than you
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SUPPORT
Hi there, I am trying to open a chat for getting support and I always receive an automate message that I need to contact an external company...being honest, this is not convenience for us as it takes a long time...can you guys please help us?
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Office 365 one drive integration and file mass download
Hi, we just started to use the pipedrive. We don’t use google drive, we use business Microsoft 365. So we use office 365 one drive. Is it possible to develop your system to integrate one drive for file uploading? How can we get access to all our uploaded file to pipedrive? If we want to download all uploaded files for all…
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DARK MODE FEATURE AVAILABLE ON PIPEDRIVE
I don't know if the Pipedrive team has already put the Dark Mode feature on, it has been two years since this query has been raised, and I don't see any option on Pipedrive. Please add a night mode or dark mode option, it would be great especially for those who are sensitive to light."LIKE" 👍 if you want the dark mode…
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Have the option the mark as done the the recurring tasks from an external calendar
Since Pipedrive doesn't offer recurring activities right now (and from what it seems it's something that has been pushed for more than 3 years - it's probably pretty complex to implement! - no judgment). It would be great to have the option to keep track and be able to mark as done the the recurring tasks from an external…
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Better Email unsubscribe details
I think that the data available in Campaigns is quite poor at the moment compared to other products and other CRMs with similar functionality. When clicking on a campaign I can see how many people unsubscribed - I can click that and see a list of names, but there should be some customisable columns there so I can see…
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Suggested results when linking people/companies
There is quite a few scenarios when you are linking a person or a company to an activity or otherwise where the suggested results could be much improved. For example, if I am adding an activity (say a phone call) on a company and the company has 3 people attached to it and one of them is called Mark Smith. When I start…
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I have admin permission setup, however I am not able to import data
I have the permissions setup, however I have no option to upload any external data, please help
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How to log calls for leads?
Lets say I had a call with a lead, how do I log it?
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Link people from different organizations to a primary source - how to?
I have a primary contact who has supplied additional contacts (potential leads). I would like to: 1) link the new contacts to the primary contact 2) be able to export this data into an Excel spreadsheet Is this possible? Thanks!!
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Tasks & Activities lists - separate from the deal cycle
I believe that have option to add lists for 'general' tasks that are not related to a deal or contact, etc would be a great thing to have. Currently, there is an option to create an activity that isn't 'tied' to anything but it's hard to keep track of these once you have several of those. Have the possibility to add those…
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Do Emails sent through automations get assigned to a deal?
Some of my automations are sending emails to contacts that have deals in the pipeline. But when I check the deal, I see no history of emails sent, even though the contact has received my email. Is this a bug?