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The best way to communicate with a client via email
Ok, here is the flow: As an agency, we have the main inbox mail@. We invited a manager to our Pipedrive main account. But for example, he has no rights to connect to the main agency inbox, so he adds his own work email: manager@. Our client sent us an inquiry on our main agency inbox mail@. As an admin, I check the inbox…
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Currency Exchange rates
Is Pipedrive looking into an option for organisations to use their own currency exchange rates?
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Undelete contacts
Hi I note I have several contacts that have a creation date that is much later than I know they were created. This date is when I did an automatic duplicate contact merge but there is no history carried forward - thus I would like to undelete the previous contact (history) and merge it so that the history is back as per…
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Insights Manipulation
I had some feedback from a client where it would be useful to manipulate the order of graphs, to show ascending/descending order.
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Prospection file post event
Hello the community, Out of curiosity, I wonder how you handle this within Pipedrive. After a trade show or one-to-one meetings, we receive an Excel sheet with the data of the people we met. Those can not be considered as opportunities yet, as they have to be more qualified. In our previous tool we could load the xls sheet…
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Left toolbar and Sections in Contacts or Deals
Hello community. I confirm that it is not possible to manage the sidebar as a general setting. And we know that the new left toolbar is also customizable. I think this setting should be chooseable: selected as a global or personal customizable option. During an implementation process, it's important to determine general…
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Unsubscribe template
Is it possible to Change template when user click unsubscribe button? For example, to personalize topic or localize languages. thanks!
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Create a 'Day of the Week' personalization field?
When creating an email template, I want one of the field options to be the day of the week which automatically updates based on the day of the week. Ultimately, this will be used as part of a Workflow Automation. An example might be: [First Name], I hope you're enjoying this fine [Day of the Week] morning. Any suggestions?…
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Webinar Q&A: Using Automations and Insights to grow your business
Hello Pipedrivers! ☀️ We extend our heartfelt gratitude to everyone who participated in our recent webinar on "Using Automations and Insights to grow your business" held on February 20. Your active engagement and presence greatly contributed to the success of the event. Throughout the webinar, we received an abundance of…
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currentTimeIndicator should only show on today
Hello! This is something that has been bugging me for quite a while now. The currentTimeIndicator (the red line indicating, not surprisingly, the current time, see image below) shows on every day. It makes sense to show it on Today, but for every other day, it's only confusing. Look at the image below. Today is Friday…
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Email to organization
Hi, as of now only contacts can have an email. We work alot with franchise businesses, and will sometimes email between 10-200 companies in the same franchise at the same time. Wish it was possible to send an email to the organization/company and not the contact person on the lead.
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SmartDocs & Excel - when will OneDrive & Sharepoint support excel documents please?
SmartDocs & Excel - when will OneDrive & Sharepoint support excel documents please?
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10 Time saving workflows from my Pipedrive account
Getting started with automation in Pipedrive can be tricky if you’ve never set up a workflow before. Often clients we work with aren’t sure what’s even possible. Here are 10 actual automations from my own Pipedrive account to show you what’s possible. Hope this helps if you're not sure how to get started!
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# Week of next month - Automation Action - Create activity with predefined options
I think it would be great to have the option to have the automations predefined due date option to include 1st/2nd/3rd/4th week of next month. Since there is not possible way to create recurring tasks/activities this will bridge that gap by create an automation does it at defined times. For example I want to send the…
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Chat with us - not working
I need tech support but the Chat with us isn't working for me and I really need some assistance. I have emailed the support email and just get a response saying it's no longer available and to use the "chat with us" which isn't working!
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Add Participants on Leads
Hi Pipedrive team! Many Pipedrive users are suggesting to be able to add Participants on Leads and not just Deals. I really think this option should be considered in priority since this issue have been mentioned many times and for a long time.Have you thought of a solution in the near future ?
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Is It Possible To Block Users From Editing Deal Probability
I have fixed probabilities set up for each of my pipeline stages, and we only assess this data on a whole company level, so I don't want users to change their own individual deal probabilities, as this skews the higher level stats. Is there a way to block users from editing individual deal probabilities?
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allow export/import of custom fields, email templates, pipelines
We are onboarding many agents, I've been asking for this feature for some time now. We need a feature to be able to export the custom data fields, email templates and pipelines and general settings. It should be possible to create a template of pipedrive setup that works for one user and export that and import into…
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Automation Folders
Hey there, I was wondering if there is a way to organize the automations in folders or something. I tried using emojis but again them being ordered by last updated makes it hard to find the needed automation. Is there some way to do this? If not is there some workaround that you guys use? Thanks!
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Advice Needed! Aggregating information from Contacts with regards to their demands
Hello PD community, I work for an international fashion wholesale company and benefit alot from the use of Pipedrive in many ways. One thing I am missing is aggregating the demands of different clients/leads and I explain: Org A is looking for Brand ABC at a quantity of xxxx and a price of X/unit Org B also looking for…
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Sorting deals in the pipeline view by last done activity
Hi, Is there a way to sort deals in the pipeline view by last activity? The default "next activity" doesn't help much in our case and the "Deal update time" is not suitable either. In fact, we're updating some deal's fields via API and this would change the deal update time. Instead, I would like the sales reps in my team…
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Faktury - czy da się?
Dzień dobry Szanowni Państwo. Czy ktoś z Państwa ma doświadczenie z integracją z jakimś rozwiązaniem do faktur. Wiele rzeczy ogarnąłem albo przynajmniej wiem, że „da się”. Ale faktury nie wiem. Jeśli ktoś chciałby pomóc oczywiście odpłatnie, albo dać wskazówkę, to byłbym wdzięczny. ps zitegrowałem z xero, co trudne nie…
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Controlling custom fields
It's great we can restrict whether our users can delete a custom field however we use custom fields for putting some super important information and there is no restriction on them editing the content of the field say if it's a multiple option. What would be great is if there was a permission like other CRM's whereby we…
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maximiser le automatisations pour éviter des pertes de temps ( Taxe au Québec )
Bonjour à vous, Pourrais je savoir comment je peux créer un choix automatique pour que les choix suivants soient toujours en ce sens ; Toutes entreprises : Hors taxes Inscrire les taxes comme ci-dessous automatiquement : 14.975 $ Merci, à très bientôt David Caron Directeur Régional Stratégie / Développement Placement…
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Save new email contacts to pipedrive contacts
Good morning, I have successfully linked my Outlook account with Pipedrive, and I am curious to know if there is a method to automatically generate and store new contacts in Pipedrive whenever a new sender is identified in Outlook emails. Thank you in advance!
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Custom fields synch across lead/deal, person, and org?
I have a custom field for lead/deals and I want to use the same custom field (with associated multi option list) for people and organizations. And I want to be able to use the same multi option list 3 seperate times to populate 3 columns. To clarify the field is crop of interest. Some customers will have several crops of…
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How can I prevent single emails sent via PD going to spam?
I tried to send an email to about 20-30 people yesterday, and I havent recieved any response. I tried sending the same email to myself and it went directly to the spam folder. I then tried to re-send from the Windows Outlook app, but I recieved a message stating that Outlook didnt have permission to send the email on…
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Multiple variables pricing formula
Hi guys, I'm trying to get products to work for us so our sales team doesn't need to change software and can move to xero as a quote. We need to have x3 multiple variables for the pricing formula in products and the "variations" doesn't work for us. Eg.) we sell a building product There are 20 different products with…
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Report to display individual payment transaction value per month (not the total deal value)
Payments are a great new feature of Pipedrive! Now we can forecast revenue in a meaningful way for both subscription services and separate payments! Well done Pipedrive! For example I close to winning a deal, Deal A for $100,000 I could create a $50k payment for January and a $50k payment for March. I've another deal, Deal…
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Copy fields from Contact / Org to new Deal
Hi all - After I have created a new Contact or Organisation, I then create a Deal for that Contact or Org. Is it possible for certain fields (namely address fields) to be copied into the new Deal? This will save double entry of data. Thanks, Rob