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Activity duration in seconds
Hi, it'd be great to have the activity duration show seconds too. At the moment, the activity duration seems to round up everything to the minute. Therefore if an activity lasts only 2 second, it'll show 1 minute. This would be helpful when analysing call duration. Thank you, Marco
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Call logging - Desktop
I was wondering if anyone could help. We use Microsoft teams as our VOIP and can make calls direct from Pipedrive as all set up as the default phone call handler for VOIP. However, when you make a call on the desktop it doesn't give any options to log the call. I've seen this is possible on the mobile app but can't see it…
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What is the best phone dialer that integrates with Pipedrive
Hi everyone, INHO what's the best phone dialer to use with Pipedrive? We want to be able to manage a high volume of incoming calls during a upcoming busy period. Any feedback you could provide would be greatly appreciated.
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All call outcomes not showing up after the calls
We have set up a few call outcomes in caller settings, but they do not show up after the call is closed. I am attaching the image screenshot of how it should be as per the Pipedrive knowledgebase. We are just not able to see these outcomes. Is there any setting to make them appear like this screenshot?
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Why is call logging no longer working in iOS?
I noticed a new issue with the iOS app. When I make a phone call it doesn't log whom I called, the Company, or the deal. I have to manually fill this out even though I just made the call directly from the contact's information in the app.
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Does it cost extra to call out of the PD App?
Dear PD Community, I wonder if Calling out of the PD App costs per every call? I heard romours regarding this and want to be sure it's only rumours. Thank's for leeting me know :) Best regards
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Pipedrive App for cold calling - India - Redmi 8 A dual mobile app
Hi i am using the Pipedrive app from India on my Android Redmi 8 A dual mobile and the app does not log the cold calls i make. Cold calls = Numbers not saved on my phone or Pipedrive CRM / Pipe Drive Mobile app. I remember a few years ago PD did offer this feature where in you would get a call summary after each incoming…
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Call Logging/Call History
It's only possible to log the last call I've sent/received. This is an issue for me because I will frequently have back to back calls, upwards of 5 calls in 10-20 minutes. I do not have time in between the calls to go into my notifications and hit the log button. I am suggesting adding in a call history section that will…
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Note-taking process in Pipedrive app makes no sense
Hello, I use the PD app to make calls while on the go. DURING my calls, I take notes. If the call lasts 20mn, and the person I talk to tells me figures, names, dates, etc. I want to write them down immediately. However, the Pipedrive app prompts me for notes for the call I'm on only AFTER I've hung up. I end up taking…
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Run query / filter on recorded calls
Can I ran a query with a filter on recorded calls. For example # recorded calls/ month (or month to date)
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What's the best calling app to integrate in Pipedrive in Australia?
I had a look at the marketplace and had a chat with a few companies but had a bit difficulties to find out the app that's more suitable for Australian businesses. Let me know if you anyone has experience with this.
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How does call logging from the mobile app work?
I found that my calls from the mobile app were not logging. I think it's because I put the company phone number in the Company area, not the person area. I still want to log calls when I speak with an attendant or executive assistant. Is there a way to do this or am I correct that only calls to a phone number under a…
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Is there anything I can do using PipeDrive's automator whereby if my sales rep makes 3 unsuccessful
Is there anything I can do using PipeDrive's automator whereby if my sales rep makes 3 unsuccessful calls to a lead the lead is sent an email automatically saying "we've been trying to get in touch..." ? Thanks