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Things are changing and most of my customers (B2B) like text messaging! Would you like to log text
Things are changing and most of my customers (B2B) like text messaging! Would you like to log text messages (SMS and MMS) directly in Pipedrive like emails and calls?
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Does my VOIP from MS Teams work with the caller?
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Making sales phone calls using a 3rd party phone App (e.g. phone.com, ring central, etc.) that is no
We use phone.com because the set-up is HIPAA compliant. I read the articles on all the different ways we can call out of PipeDrive and I think it would fall under "Make VOIP calls from Pipedrive" but it looks a little complicated to set-up so I didn't want to go on a "wild goose chase" if someone already knows it works (or…
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Question: How to save incoming calls from new customers
I have a client who receives about 50 calls a day from new clients. Once he receive such a call, he opened Pipedrive app to do the following: * manually store the phone number as contacts in Pipedrive, and * add an activity to store the phone call history. You can easily guess how painstakingly tedious it is if you repeat…
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New: Caller one-click button (gradual rollout) 📞 ☎️
What? The new Caller button saves you clicks and time: just one click to make a call. For whom? Professional and Enterprise plan (gradual rollout until end of April). How can I use it? * Start from Detail view or List view. * Initiate a call by clicking the phone number or the 📞 icon: the call starts immediately via your…
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Auto Dialer - don't settle for less!
Looking for a better AUTO-DIALER? Why not try the BEST? Change your gameplay and uphold your sale's team greatest potential thru the fast-rising all-in-one contact software - ALOWARE. https://marketplace.pipedrive.com/app/aloware-contact-center/320051c9826670f0
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CallLogs Endpoint - Anyone Using It??
I think it's newer but, I'm curious if any of the marketplace apps are actually using the CallLogs "Add a call log" endpoint yet? I know previously most were just logging a SMS or Call activity but, I haven't tested in a while. Any thoughts are appreciated!
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What CALLING APP do you use, if you use Pipedrive primarily for outbound calling?
What CALLING APP do you use, if you use Pipedrive primarily for outbound calling?
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Please fix: phone pop-up
Hi, When phoning straight from PD: I'm on the Organisation card, I click on the phone number > call from my phone > a very handy pop-up appears. When I'm done, I I click "mark as done" and then "save", PD navigates away from the current Org page - thereby denying me the possiblity to add a follow-up activity. Poor UX.…
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Hey guys - which cloud call software do you recommend? I've been using Aircall but very disappointed
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Pipedrive Academy Highlight: How to Make Calls from Pipedrive on your Desktop or Mobile Phone
If you haven't seen it or tried already - the Pipedrive Caller is your best solution for making quick calls to your contacts while automatically storing the actual audio file in your deal and contact profile - shaving off more valuable time for you and giving you peace of mind that all your data is in one place. 🧠 To see…
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What is the best calling app from to use from Germany / Europe?
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LOVE the Mobile Application - 1 request?
Hello Pipedrive Team! First, I want to quickly point out that I've never seen such an intuitive yet powerful CRM application! I'm extremely impressed on how well the Pipedrive application can handle so much data and continue to make access easy and quick, so thank you! I'm wondering about the current integration with…
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Labellcall (app which identify your customers)
Hey everyone Me and my friends created Labelcall app to identify a caller person that is connected with Pipedrive database. In simple words when someone calls you mobile app (Android only) shows you information stored in your Pipedrive I would like to ask you what information would be crucial for you as active users I will…
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Add a "are you sure you want to close this pop-up?" question before the Phone from Pipedrive pop-up
Hi Pipedrive team, When I start a call from pipedrive to my phone, PD pops up a very handy pop-up to take notes. However: 1 - it doesn't always detect that the call is over... 2 - when you click X, it just disappears... taking your precious notes along with itself. Can you please add an "are you sure you want to close this…
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Multiple Caller Users in Different Countries
In the Pipedrive Caller, can I have a user in another country call using the same (USA) number that is connected ty my account?
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What's a useful feature you would like to see in calling solutions for Pipedrive?
Hello Pipedrivers! What's a useful feature or thing you would like to accomplish with calling from Pipedrive that you feel no vendor out there does well? Sam
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Here is a system to close big deals in one call!
We got Evan Santa, Sales Manager at Vidyard to spill out the secret in a 5-minute interview. He does not believe in the separation of B2B and B2C customers. The idea is the same people who are purchasing in the B2C space are also purchasing in B2B space. He thinks most sales companies are following an old method of 4-month…
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Community Roundup: Volume 3 🗣️
The salespeople and users in our dear Community keep on feeding it with noteworthy content and it makes us so proud. 🔎 This is this week's handpicked selection of some of the most interesting discussions. Join the conversation! Sales related discussions 💰 * 3 Ways to Deal with 'I Am Not the Right Person' Sales Call…
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Recording calls in mobile app?
Is recording calls in the mobile app on the roadmap? In general, we find the quality of calls from the web is pretty bad - very finicky and depends on a rock solid wifi connection or else the receivers complain about static and dropouts - so we prefer to call from our mobile phones instead.
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ZOOM integration into activities
OK so zoom integration. its installed and enabled in pipedrive. But there is no way to: * schedule a zoom meeting * add the zoom call info * add multiple people to the zoom meeting Im sure Im missing something because there is literally NO ZOOM anything in pipedrive.
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What is the core reason Pipedrivers want to sync emails/ other communications to Pipedrive?
What is the core reason Pipedrivers want to sync emails/ other communications to Pipedrive?
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integrated 2-way SMS for pipedrive NZ
Hi Everyone, I have progressed the idea of having a bespoke SMS (2-way) integrated solution developed for NZ - if I can get a "hands up" on who would commit to sharing the development cost, I'll ask the provider for an estimated cost, and we can decide from there.. :)
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It's live: Zoom integration
UPDATE - it's live 🚀 https://support.pipedrive.com/hc/en-us/articles/360008910817-Pipedrive-Integration-Zoom-Meetings-BETA- --- One of our internal teams has started to work on an integration with Zoom. During our mission to deliver this integration app to our Marketplace we hope to deliver to options to: * Schedule a…
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Incoming SMS with Keyword (TAGS) with automated response
Hello Everyone! I've got a tough one. I'm working with a friend and trying to find a system that can integrate to Pipedrive that offers SMS in with Keyword/Tag commands. The goal is a truly integrated system but, if I have a Zapier setup, I'll be fine as well. Basically, my friend is a roofer and he currently uses…
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I'm curious to see, how many people are currently using a VoIP provider. IF the answer is YES, who a
I'm curious to see, how many people are currently using a VoIP provider. IF the answer is YES, who are you currently using and are you happy with them? I want to see what other VoIP providers people are currently using.
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Lead, Customer and Business Partner Marketing Solution
This will likely be too much for a single post,, but here goes! We operate in the service industry & get prospects from several sources, including: (1) Angie's List, (2) Home Advisor and (3) a Ductz website. With the exception of (3), each of these sources have had "custom" e-mail parsing and web page scraping developed to…
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Do you use Zoom for video meetings with your customers?
Hello! Arseniy from Product team is here! What annoys you the most when using Pipedrive and Zoom Meetings to schedule and hold meetings with your customers?
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Do Not Call Register DNCR Washing Australian Phone Numbers
Hi guys, we have developed a phone number washing system that checks all Australian phone numbers in Pipedrive against the Do Not Call Register feel free to reach out if you or one of your clients could use this. Will be submitting through App Store soon. https://mediabooth.com.au/workflow-automation/pipedrive-crm/