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Chatbot feature request
I have been using the chatbot tool on our website. It is great, however I do have three features that I think would help tremendously: 1. A button or link to restart the conversation for the web user at any point. There can be problems if the end user decides they don't want to go down this path and are stuck. The only way…
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Feature Request - Chatbot flow-chart link to previous sections.
Hello. I'd like to request for the Pipedrive Chatbot flow-chart to have the ability to link back to previous questions. This is a rather common and central feature for most chatbot software. Currently once a conversation completes you can only leave a sign off message. If the user has any further questions they need to…
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Live Chat
First attempt at configuring a chatbot and live chat playbook. So, I'm trying to understand how users are notified that someone at our website is attempting to chat with us and also which pipedrive users on our end will be notified. Is it possible to just restrict it to interact with one or two of our pipedrive users?
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Tweaking chatbot behaviour
There are a couple of tweaks I'd like to see if I can implement with chatbot - has anyone managed to acheive these? * Speed up the "typing" (any message from chatbot longer than a few words seems to take too long to turn up) * Show the restart conversation option to visitors all the time, not just at the end of a playbook…
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Chatbot-wie komme ich nach Auswahl einer Antwortmöglichkeit wieder zurück?
Hallo, wie komme ich beim Chatbot wenn ich zB 3 Auswahlmöglichkeiten hab, eine wähle, dann aber doch die andere will wieder retour zu den Auswahlmöglichkeiten im Chat? Danke
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Chat bot & Live Chat tips needed!
We have recently introduced the Chat Bot > Live Chat feature onto our platform as a way to boost lead generation and to gather CSAT feedback. However, we are keen to 'see it in action' or have some examples before we settle on the flow we use, message types, waiting times etc. Is there anyone here that would be willing to…
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Chat tracking
Is it possible to track PD Chats with Google Analytics? I use Google tagmanager. I need to measure my marketing activities ROI in different channels .
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Workaround for re-routing?
We just moved from Drive to PipeDrive ChatBot which has limited features by comparison. We love PipeDrive, we're just underwhelmed by the ChatBot so far. Has anyone found a workaround for the fact that when you ask a question, it automatically creates branching based on the response? In Drift, you could ask a question with…
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Chatbot generated lead from what page?
Dear community Our chatbot works great. One specific Playbook is implemented on several pages of the site. We'd like to learn on which page a lead did convert. Is there any way to measure this? Alternatively I have to generate 20 identical playbooks, but with the respective title of each page where it got implemented. Ugly…
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Planned: emailing in Leads 📨
Prototype subject to changes. We are proud to announce that we are building the possibility to send and receive emails without leaving your lead view, and also to link emails to leads. This way never you'll never lose the context of your work and all the emails are transferred once the lead is converted to deal and vice…
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Ist es möglich den Chatbot/Livechat auf meinen 5 verschiedenen Domains einzusetzen?
Ist es möglich den Chatbot/Livechat auf meinen 5 verschiedenen Domains einzusetzen? Oder ist der Preis und das System nur für 1 Domain geeignet. Es ist so, dass die Domains auf verschiedene Produkte ausgelegt sind und wohl zu erwarten ist, dass diese User eigentlich einer eigenen Liste zugewiesen werden sollte und auch…
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Livechat mit fb Verbinden
Hallo, kennt jemand eine Möglichkeit den Chat bzw. Chatbot mit fb zu verknpüfen? Würde den gerne direkt mit den fb Nachrichtensystem verbinden.
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Almost no one wants to interact with our chatbot. Does anyone have similar experiences or ideas on h
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Issues with most recent Pipedrive Chatbot's javascript code causing SEO issues.
Is anyone else experiencing issues while using the most recent Pipedrive chatbot? We love that this generates leads but also second the other community members asking that it needs to allow more analytics about where a user comes from (ie what page.) However, the biggest issue we are seeing is that the Javascript code is…
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Chatbot inplannen wanneer live chat offline is
We hebben nog drie dagen voor de Leadbooster trial, vandaar dat ik het ook even hier verwijs naar mijn vraag over de Chatbot, WordPress en roostertijden... Bericht staat hier. Rob
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LeadBooster is now a 4-in-1 lead generation toolset with access to 400 million leads! 🧰 Capture high
A steady flow of leads is critical. This is why we’re excited to unveil our upgraded LeadBooster add-on! https://pipedrive.hubs.vidyard.com/watch/EHgW7BvyFELjuLPhXdWBysIncluded: * Prospector Pluck your next new lead from a global database of 400 million profiles and 10 million companies * Chatbot Your tireless team member…
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Webinar replay: LeadBooster Soft Launch!
https://pipedrive.hubs.vidyard.com/watch/zHyeRfGtfSzQpyrq9fF5q3? Watch last week's webinar diving deeper into our new lead generation tool set LeadBooster. Lead Suite can be added to any Pipedrive CRM plan to help you get more high-quality inbound and outbound leads. In this webinar, you’ll learn about what’s included in…