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Fix horrible "solutions provider" UX
When we signed up we appear to have been bound to a third-party "solutions provider" which render any direct Pipedrive support (including in-app chat and emails to support) totally useless. We've never heard of this solutions provider before, and the experience of having any attempt to chat or email directly with Pipedrive…
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New: Power Up ⚡️ Our new plan for large sales teams
We’ve launched a brand new Pipedrive plan: Power. This is the new second-highest pricing tier available, sitting between Professional, which has been upgraded, and Enterprise. This plan offers scalable control of account permissions and visibilities, project management capabilities as well as increased feature usage limits…
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How do I cancel Pipedrive or my Solution Provider
I signed up for Pipedrive years ago after watching some videos by Paul Minor. Apparently following that link years ago is creating support headaches today. I occasionally rely on real-time chat from Pipedrive for system issues or to handle something I can't find in the standard help material. Recently that support has…
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Preventing fake/false submissions with lead capture forms?
I'm looking for advice or recommendations on how to resolve a problem: We have a WordPress website with a "Contact Form 7" plugin connected to PipeDrive via an API hook. These Contact Form 7 forms exist on nearly every page of our website and act as Lead Capture Forms for our business: People who submit the form become new…
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Is there anybody from Lithuania who is providing CRM integration services ?
Hi! I'm seeking someone to help our clients with Pipedrive integration, support, and education. We can provide new potential clients.
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Support team chat
Does anyone knows if there is any issue with PipeDrive's support chat? It's not working right now? Thanks in advance for any tip
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Emails linking incorrectly
My emails keep getting linked to the wrong account. They will come in from one person about a second person and get totally linked to the wrong different person. A have sent 20 or 30 screen shots to support and all they can say is 'this happens sometimes'. Not an acceptable answer, Anyone else had this issue and i there a…
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Bug: Notes added on iPad app don’t post.
I haven’t tried on the iPhone but can confirm that this has been happening on the iPad for weeks. If I get mentioned on a note, and I respond by adding a note on the iPad app, the note doesn’t end up getting posted. It just disappears after a while.
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Slow loading speed of Pipedrive
Hello, Since the last big Pipedrive update, we're experiencing huge slowdowns on the loading speed of the information in Pipedrive. I originally thought it may due to the size of our database (10,000 organizations, 20,000 contacts), but even when we filter 200 organizations, it is still extremely slow. Same issue happens…
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Emails going to SPAM
Hello, it's been some time since we used the Sales Documents feature due to emails going to spam. Could you please tell me it this has been fixed? Thank you
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How do we stop reports pages from refreshing every 20 seconds?
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e-mail will not sync.
How do i reconnect? The reconnect button just takes you to the Email sync page, but no options on that page top do anything about reconnecting
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I wanted to check in with the team to let you know that campaigns are not working at the moment.
I'm getting errors at the moment and wanted to check in to see if there was anything I can do to share my campaign.
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Pipedrive goals on the basis of e.g. tags
If I want to define goals via Pipedrive Insights, I can currently only do this on the basis of the people. Is it possible to link the goals with, for example, the tags of the deals? In concrete terms, we are dealing with product groups, some of them are processed crosswise by several people. The tags should be used here to…
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Extended Trail period and Browser issues.
14 day trials is really not enough for an organisation who is new to CRM in general and when the first attempt is in sales and partner enablement. So my question is how or can the trail be extended for a more reasonable time say 3 months to allow for the processes to completely follow through. Also on my trail version I…
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Pipedrive Billing Issue
Hi, How do I get in touch with Pipedrive Customer Service? I've not been able to find an email or chat function on the website or in the app. I have an issue with my last round of billing. Thank you. Kate
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Is Pipedrive running slow for everybody!
Is Pipedrive running slow for everybody!
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Pipedrive Automations NOT Working!
I would love some assistance in what’s going on Pipedrive don’t care to answer me really on facebook or email support. Spending £99 a month on the highest plan and set automations and they have stopped working. Everything is switched on but some reason they have stopped working. Any ideas would be much appreciated!
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Feature request: Allow me to MINIMIZE the Intercom chat of Pipedrive - not CLOSE it entirely
When I'm seeking help from Pipedrive on a certain problem, I use the chat and it takes up a portion of the screen. This is a problem when the Intercom chat covers a section I want to get to. If I could minimize the chat (not close) that would help immensely. See pics for more comments
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The pipedrive support team always answers quickly and effciently. They can't always solve your probl
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Pipedrive running slow (May 2021)
For a couple of days, Pipedrive is terribly slow. Displaying deals and activities can take several minutes, which makes the tool totally unusable. We deleted cookies and cache on our browser (Chrome), used private mode, but nothing works. Do you have the same problem? Thanks.
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Can not contact to Pipedrive's support team
I'd like to talk with Pipedrive's support team and once I clicked "Talk to us", nothing happens. Please help
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Email syncing doesn't work
Hey there PD Team! Anna from Pepper.pl here. I've had a problem with email syncing for a while now, it basically doesn't work - we tried to solve this internally, but didn't work. Could you help? Thanks!
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Atividades Fake
Estamos com problema de negócios que acusam que tem atividades a fazer, mas na verdade não existe nenhum, com isso todas as automações que dependem da condição ATIVIDADES PARA FAZER = 0 ser atendida são afetadas. Ou seja o pipedrive te colocar em risco de perder negócios importantes por essa informação falsa. Já enviamos…
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file reconstruction
Hi, how can I reconstruction a file that I have deleted by mistake? Thanks
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Hello. When I edit anything in a People profile, my entire list of People disappears. I have to lo
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Why do my Insights "Goals" graphics look wonky? The 1. picture is great but in the 2. picture everyt
Here everything looks great! The goal is at the upper part of the display. Here everything is pressed to the lower end of the graphic.
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Hello there, I am currently on my free trial and would like to speak to someone at Pipedrive about m
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Wanted to say Thank You!
I wanted to give a quick shout out to the Pipedrive customer service. I've worked with SO many different cloud based SaaS services and I believe that the industry forgets that SaaS is just that ... A SERVICE. Many companies turn their solution into a numbers game that funnel in and churn out customers. Pipedrive ALWAYS has…