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How long does Pipedrive store uploaded files
Hello, does Pipedrive delete files that have been uploaded to a deal after a certain timeframe? I have a few deals that have come back to life, but when I went to open the files, they were no longer there. If they delete the files, are files uploaded to any deal eventually deleted, regardless of whether they are won or…
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In Deals "List View" can I change the font colour
In Deals List view, my eyes have great trouble differentiating between the black and green font colour. Am I able to change the font colours. Is it possible to remove completed deals from the List View, can they be Archived? Thanks
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Ideas on how to make sure that all criteria's are met for advancing a deal to next stage?
Hi, I'm new to Pipedrive. When taking the default look at the "add deal" page, it have nice basic fields (or is it attributes?) to describe the deal. But I haven't found a way or understood how to make sure that the sales person has acquired all necessary info to advance the deal to the next stage in the pipeline. Info…
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Looking for Automation Analytics
Hi, I'm looking for a way to analyze each automation. For instance, we have different automations set for different types of leads for communication and nurturing. How can we view the read/open/clicks for each automation on a weekly basis?
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Instant condition doesn't work at all
Hi, I am struggling to optimize the automation on Pipedrive which I really hate :( I hope there is anybody who can help me!!! I don't know what I did wrong. Below is my full automation flow that I am working on As you see the number 10, instant condition which is supposed to check whether I get any reply form the email…
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Re-occurring Google Calendar sync issue with Pipedrive
I'm needing the ability to create re-occurring tasks that sync from Google Calendar to Pipedrive as Pipedrive doesn't have this ability as yet. I have found although we have two-way sync activated for staff, only the initial activity appears in the task list and calendar, the reoccurrence then only appears in the Pipedrive…
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Convert a lead to deal based on Email interaction
Hello, I am sending out first email to the leads to filter them out. I would like to convert the leads to deals depending on their interaction with the Email. For e.g. if they open or click anything in email it should be automatically converted. But to do so I didn't find any matching action in Automations. Please find the…
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Discount and Additional Discount fields have opposite/ inconsistent signs
Hey Pipedrive, The Discount on a product is positive, and a negative discount works as a surcharge. However, the Additional Discount is displayed as negative, and surcharges are displayed as "double negative": Our clients are complaining about our quotes, so we are having to change them manually. Ideally, every discount…
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Smart Docs esignature emails get sent from a pipedrive email account? Why?
Our customers reply to proposals via a reply email all the time. Why is this email coming from Pipedrive so customers can't reply? Customers often won't go into the proposal and use the response tools inside - we have a lot of Mum & Dad users - so their reply is critical and often contains vital info for our reps prior to…
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Email opens and clicks visibility to all team members
We've been working on a complex Pipeline process that includes email automation and we've noticed that the email tracking events are only visible to the actual sender of the email. Other team members can see the email in a deal's history but cannot see whether the email was opened or clicked. This is unfortunate as we all…
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Outlook Calendar Colour Coding
I have a colour code on my calendar and have created a colour for "PD Sync." Does anyone know what parameters I can use to use conditional formatting to colour code the items I create in PD?
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What do the SyncQ fields mean?
Specifically, what action, data migration, or integration happens when I select "yes" on "SyncQ:Sync to QuickBooks"? These options appear when I first add an organization and then live on the org's profile.
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Email of same contact but different Subject
I am having a problem with Email of same contact but different Subjects or Topics is joining in the same LOOP of email. How to disconnect it or to avoid the Pipedrive joing automatic?
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Other way to work with expiration date of a task in project?
Could you let me know if it's also possible to use an execution date or end date instead of a start date in projects for planning? This way, we can easily plan by, for example, saying that a certain task should be completed 2 weeks before the end date. Would really help because we work towards and end date and every…
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Can you run reports (Insights) on new products created?
New business within my company, is new customers, but also existing customers buying new products, each customer has their own unique products, so I have add new products for each enquiry, therefore I would like to run a report of 'new products required' and in turn that will show me new business growth.
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Issue with Outlook Calendar & UTC Syncing
Hi Everyone, This issue has been discussed several times from multiple users (see below). Time is being shown in UTC in outlook with the incorrect time. It is also showing the wrong time with calendar invites to the clients. We keep getting referred to support who basically say that it's an issue with outlook. We never had…