Skip to main content

Welcome to the Sales Community by Pipedrive!

Business Development
Business Development

Share and learn ideas, initiatives, and activities aimed towards making a business better:

  • increasing revenue
  • growth and expansion
  • increasing profitability
  • building strategic partnerships
  • strategic business decisions

Hit "Follow" to always stay posted. ↗️

 

ACV vs ARR: What They Are, and Why SaaS Professionals Need Them

❓Which metrics do you rely on most as a SaaS sales, marketing or management professional, and why? Reply below.

With the continued shift to subscription-based software driving growth that’s expected to reach $140.6 billion worldwide in 2022, SaaS companies rely on metrics to help monitor and harness that growth.

Metrics like ACV (annual contract value) and ARR (annual recurring revenue), for example, are widely used by SaaS organizations to measure revenue value, gauge momentum, and improve financial performance.

Yet many industry professionals find them confusing.

If you’re a SaaS sales, marketing or management team member looking to benefit from more... (More)

Topic of the week: Customer Success 🙌

Making a sale is good but letting your customers know you still care after that and want them to get the most out of their purchase is even better - and coincidentally increases their lifetime value, lowers churn and facilitates upsell and cross-sell.

Yes, you've guessed it! It's all about the fine art of what's usually called Customer Success. Whether you're still wondering if you should assemble a Success team or if you already have one but they're having trouble not letting follow-ups fall through the cracks, we've got you covered:

🏆 🇦🇺 Success Story: How a grassroots charity is creating a social impact around Australia

https://pipedrive.hubs.vidyard.com/watch/A9knHnjP2Wa7DxnJk4WLMN?autoplay=1&muted=1
⚙️ Click the cogwheel for subtitles in English, German, French, Spanish and Portuguese.

"Sober in the Country (SITC) is a grassroots charity making it ‘OK2SAYNO’ to beers in the bush and catching our mates before they fall through the cracks of overcoming addiction in isolation,” explains CEO Shanna Whan.

Ops Manager and Director @Felicity Nolen  introduced Shanna to Pipedrive having used it herself at a previous company. Now the SITC team uses Pipedrive for everything from managing booking enquiries to processing memberships to their Rural Peer Support community, the Bush Tribe.

 

➡️ Apply here to have your success story featured. You don't even need to be a Pipedrive user.

How do I send an email to all participants of a deal versus copying each email address