To spare your valuable time on reading my thoughts and reasoning, skip to the bold section at the bottom:
I'm already very grateful for the outlook integration that exists, and it has helped me to organize tasks and projects. Outlook integration is the reason I use Pipedrive at all, without it I wouldn't be here. The ability to link emails to to opportunities, and to create activities (what I call action items), is the feature that keeps me at Pipedrive. So you could say that outlook is an essential, vital feature for Display Logic.
If you better integrate outlook into pipedrive, I believe that Pipedrive can look forward to a greater market share in the CRM software industry. Your already very satisfied customers will be extremely satisfied customers, and after all, that is what business is truly about.
To help me better use, and more heavily rely on pipedrive, I need deeper outlook mailbox integration.
In an ideal world, that would mean that working in my email on pipedrive, would look and function exactly like outlook either on the web or desktop app.