Hi,

I want to be able to see how our SDR team is performing on sent and received emails regarding prospecting emails.

However, Insights reports are taking all the inbox, including internal emails, and data that is shown is not insightful at all. It looks like we receive more emails than we send, a miracle!

Therefore, email performance should only take those emails which are related to a person ID via Pipedrive. Otherwise it is not email performance at all.