Hi Pipedrivers 🚀
I'm Mike, the product manager responsible for our Support & Learning area including, but not limited to:
- This Community
- Our Academy
- Our Knowledge Base
- The Help Center
- The in-app quick help including the chat with our support team (see image)
I use data to understand our value, but I'm curious to hear some actual use cases and stories as to how talking to someone in our support team or finding some learning content on one of the above mentioned platforms has helped you and your team discover new features/workarounds that helped you improve your Pipedrive set-up and with that perhaps a great story of how this improved your business on the bottom line.
Thanks in advance for sharing, these stories will help me understand the value we add even better 🙏🏻