I live & work in the Kansas City area, I sell long-term care insurance as a Dave Ramsey endorsed local provider by phone serving a 4 state area... Kansas, Missouri, Oklahoma, & Arkansas.  Since I get around 70 leads per month Pipedrive (PD) is terrific tool for tracking my lead communication, sales tracking, and client servicing.  2 areas I'd love to see PD improve:  Lead age calculation based birthday & post sale commission tracking.  I've been using Pd for about 1 years.   What is your line of business & how is PD working for you?