We are mobile first. We need contact sync, sms, solid call quality, and mobile apps that function well.
We tried justcall (mobile ui is difficult to use) , toky (call quality is sub par), aircall (apps dont even read local contacts let alone sync them, and non pipedrive integration on ios), ringcentral (zapier required for integration, and no contact sync). We are currently on aircall, we have to use sakari for sms support whose UI is subpar, we experience regular call drops, and call logs dont refresh properly, its overall an unfinished product with great marketing).
At this point I am about to give up on the dream that phone dispoitions can be used from mobile to generate activities/deals in pipedrive with contact and deal creation, as well as sms triggers based on pipeline stage.