I would like to follow my team's emails sent (through BBC) and calls made (through the App) not only the Activities (that you have to create manually inside Pipedrive).

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Email BCCStatistics & Reports

Posted 8 months ago

I would like to follow my team's emails sent (through BBC) and calls made (through the App) not only the Activities (that you have to create manually inside Pipedrive).

Emails sent and/or Calls made for an arbitrary time period per:

- user

- deal

- stage

- country

- customer (person or organization)

- customer type

- ...

There doesn't seem to be any possibility in Pipedrive to make a report, filter or export with this information. Mayby through the API?

Anyone else interested in this type of information? Even just for yourself to follow your own interactions with your customers?

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It would be great if the reports show the average number of activities made per contact per pipeline and per stage

Open Rates and Click-throughs

It would be very useful to see the emails that are sent through mailigen within Pipedrive in the Prifile of each contact and each offer.

Hi, I'm looking for a way for my sales team to view marketing emails sent by intercom within pipedrive, while going through their people or activities.

Emails should automatically be counted as activities like phone calls

I might be missing something and I am looking for guidance here. I am looking at my contact list. It seems that Pipedrive doesn't show me non-planned activities (the amount) I have completed when I look at my contact list. Activities such as emails and phone calls made are not counted unless they were a planned activity. Is there a way to easily do this?