Nurturing relationships is an important part of my business model. I need the ability to monitor touchpoints with my clients and proactively reach out periodically when there is a long lapse. I was surprised to discover that I can't use this field to define any workflows or filters. Would it be easy to add as a field that can be used as a condition? That way I know if inactive days is "greater then X" it will trigger a reminder for me to follow up. Or, I can just filter my contacts view to show contacts with no recent touchpoints/activities and manually follow up.
"Inactive (days)" is a critical field for filters/workflows
"Inactive (days)" is a critical field for filters/workflows
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