Pipedrive instantly jumps out to me as B2B.    Every default phone number or emil address is set to "work" and not "home" ... adding a lead with full name, address and phone number is not straight forward.  I have to create custom fields for Address ... really .. something as simple as address requires a custom field?

Pipedrive is not as intuitive as it likesyou to think.

Or am I just missing something?  Is there a switch I just flick that changes B2B to B2C?  Any help would be gratefully received