When I send an email from Pipedrive, sometimes I'll want to send a follow-up email on the same thread from a different email template that I've already added into Pipedrive. This follow up email often has a different subject line made to create a call-to-action.


When I add the email onto the thread, the body of the email template goes onto the thread, but Pipedrive still keeps the original subject line. Β Can Pipedrive have programming set to override this?Β 

Below is a chat thread I recently had with one of your specialists. Β