I have a suggestion and would love other user's input.
One of my ONLY gripes about Pipedrive is that when I initiate a new email to an existing prospect and there is already a chain of communications, the new email opens at the bottom of the thread so you have to scroll down to start typing.
To me, it would be far more intuitive to have the new email open on the top of the previous communications so the oldest communications are on the bottom of the thread and the most recent are positioned at the top of the thread.
Does this bother anyone else?
Would you support asking the Product team to provide the user with the ability to choose their preferred orientation or if that is not possible, making this change as the default view?
Here's a video to show you what I am talking about...