We believe outstanding tickets/issues on deals closed could be a nightmare when it comes to closing the next deal. 

Working with our Pipedrive Customers, we've developed a solution and love to get your feedback. The initial solution works with Zendesk and Xero, but these can be replaced with similar solutions with ease, e.g. Sage, Freshdesks, etc http://unified.vu/cashflow/ What do you think?