When using Pipedrive I saw it is mostly geared at getting a buyer to a one time sale/subscription/investment etc. We are trying to keep track as recurring customers continue to transact and grow with us. Rather than just tracking if they make that first big action (and walk through all necessary steps to get there), we want to keep track if they continue to stay engaged and making purchases with us.
I was not able to see how to do that with your platform or if it is possible to do that at all.
Does anyone know if we can do this with pipedrive?