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Hi, Pipedrive considers emails to be separate from 'email type' activities. While 'Email' is a default activity type, emails that are sent (or received) through the Email Sync or Smart Email BCC features will not be counted as an 'email type' activity.
This is annoying as we use Emails a lot and I want to track this activity.
Does anyone have a good workaround solution to share?
Thanks,
Philip
Email as a activity:
Hi, Pipedrive considers emails to be separate from 'email type' activities. While 'Email' is a default activity type, emails that are sent (or received) through the Email Sync or Smart Email BCC features will not be counted as an 'email type' activity.
This is annoying as we use Emails a lot and I want to track this activity.
Does anyone have a good workaround solution to share?
Thanks,
Philip
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