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Eleanna Ragkousi
Head of Client Solutions
Asked a question 2 years ago

Hi all, we are facing a problem when we upload contacts through CSV. Although we have a field in our file called company that we match with the Pipedrive field Name (Organisation) and fill in the exact same name and choose merge, we still get a new organisation created with the upload which we then have to manually merge with the existing one. Any ideas on why this is happening?

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