Can I ran a query with a filter on recorded calls. For example # recorded calls/ month (or month to date)
Call Tracking0 followers1 question6 posts
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INHO what's the best phone dialer to use with Pipedrive?
We want to be able to manage a high volume of incoming calls during a upcoming busy period.
Any feedback you could provide would be greatly appreciated.
I found that my calls from the mobile app were not logging.
I think it's because I put the company phone number in the Company area, not the person area. I still want to log calls when I speak with an attendant or executive assistant. Is there a way to do this or am I correct that only calls to a phone number under a contact name are logged? Appreciate help or insights.
I've played a bit with the Pipedrive calling feature in an attempt to better track and record outbound cold calls.
A couple of things stood out - maybe because there are things missing, likely because I am not using this feature correctly.
1. First, there are calling types. While it says "User can record the result....Edit default outcomes or add your own".
I tried finding a way to EDIT the default outcomes and renaming them but there seems to be no way to do that, unless I am missing something.
2. When finishing and recording the outcome of the... (More)