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Is there a connection between customer experience and revenue?

There are over 8,000 tools in the martech space alone. 

Even if you create a unique product, it won’t be long before competitors offer a similar solution. 

One solution is customer experience. Look at all of the interactions a customer has with your company and ensure that they have a flawless experience. 

This often involves simplifying business processes and eliminating unnecessary touchpoints. As a result, better CRM can help reduce overall costs. 

For some purchases, especially B2B or expensive transactions, the customer journey may be weeks or even months. 

This is where CRMs help you manage and track customer relationships throughout their journey, so you’re more likely to identify positive experience opportunities.

Click here for a more in-depth look at what exactly CRM experience means and the practical ways your CRM can help improve the customer journey.

Post
CRM

Projects

Just wondering when the Projects part will be available on pipe? will make the CRM more complete. TIA

💡Pipedrive-Kunden aufgepasst!

 

Aktuell haben Sie die Möglichkeit bei OMR alle CRM Software & Tools zu bewerten. Dort können Sie Ihre persönlichen Erfahrungen mit Pipedrive teilen. Wir freuen uns auf Ihr Feedback!

Hier geht es zur Bewertung 

Pipedrive reaches 100,000 customers: The story in numbers 🚀

As you know we have recently crossed the 100K customer milestone, meaning that Pipedrive is now trusted by over 100.000 companies as their sales platform of choice. This is a huge milestone for us and it wouldn’t be possible without the support of our loyal users.

To mark the occasion, we looked through our archives to find some other very interesting milestones and numbers. Did you know that basketball legend Shaquille O’Neal was an early Pipedrive investor? Or that Pipedrive is used in over 170 countries across all continents? We really mean it – we’ve even had a login from Antarctica!

 

Click here to learn all about these and some other cool Pipedrive facts through the years.