안녕하세요. 국내 파이프드라이브 공식 파트너사 해시스냅입니다.

파이프드라이브와 Facebook / Whatsapp을 연동하여 새로운 리드를 확보할 수 있는 Messenger 연동 기능이 출시되었습니다.

이제, 페이스북 비즈니스 계정을 통해 들어오는 고객 문의를 파이프드라이브에서 응대하고 새로운 리드를 파이프드라이브에 바로 추가하실 수 있습니다.

페이스북 Messenger 연동 방법

• 리드 수신함 > 통합 '메시지 보내기' 클릭

• 페이스북 메신저와 파이프드라이브 앱 연동 진행

• 옵션 설명
  • Private : 페이스북 연동을 설치한 사용자만 메신저 응답이 가능하고, 리드 및 거래를 생성할 수 있습니다.
  • Shared : 회사 계정의 모든 사용자가 페이스북 메신저 응답 및 리드, 거래 생성이 가능합니다.

활용 예시 : 

• 아래 화면과 같이 활용하실 수 있습니다.

• Pipedrive Integration : Facebook Messenger (Knowledge Base)
• Messeging Inbox (Knowledge Base)

이외에도 궁금하신 점은 언제든 커뮤니티에 글을 남겨 주세요.
해시스냅은 파이프드라이브의 원활한 이용을 위해 최선을 다하고 있습니다 :)

Facebook sign-up forms are an efficient way to capture leads and add them to your email list—but many businesses fall at the last hurdle: their CTA isn’t up to scratch.

It may only be a word or two, but your CTA button shouldn’t be an afterthought. “Sign up” and “Subscribe” may do the job, but think about a more effective CTA. 

The right words can motivate your leads to take action, while the wrong ones can stop them in their tracks. In general, you can create stronger CTAs by:

• Starting with verbs to highlight the action you take
• Using possessive adjectives such as “your” and “my”
• Showcasing the specific benefits of signing up (including any lead magnet)
• Encouraging immediate action with words like “today” or “now”

Instead of a generic (and potentially negative-sounding) “Submit”, try something like “Get my free cheat sheet now” or “Download your ebook instantly”.

Learn how to create and add a sign-up form to your Facebook page in our Facebook Sign-Up Form guide.

Hi. We have noticed in the last two weeks that leads from Facebook have been transferring into Pipedrive intermittently.  Has anyone else had this problem? We also noticed that Facebook appears to have tightened up its security with repeated requests to change password. Are these two observations linked in terms of problem resolution?

If anyone here is looking to run Facebook ads and connect new leads to Pipedrive, we've just added Facebook Lead Forms integration to Outfunnel. This lets you:

• Automatically add new leads from Facebook Lead Ads to Pipedrive — no more manually exporting-importing lists.
• Map custom fields, so all the necessary data is synced to Pipedrive
• Record the form fill for your contacts in the CRM as a custom Activity
   

Hope you'll find this useful (especially when combined with our other integrations that let you send out automated emails to new leads, for example)