We use Pipedrive as a sales tool for an IT company. What is significant is that our customers have several different products we maintain and have implemented them at different paces and the products are handled by different experts.
We want to discuss the product situation with the customer at least once a year with the administrators of each product. This is referred to in this context as “product discussion”. In addition, we want to discuss the customer situation with the management of the customer organization every year. This is referred to in this context as “customer conversation”.
Pipedrive has... (More)