Google Workspace and Gmail Add-on (Integration) NOT working

It's pretty sad but the Pipedrive Add-on for Gmail/Workplace/Gsuite is NOT working at all.

The problem is severe and the itegration just not working at all. There are no responses to reviews and also support is not able to help.

Pipedrive should urgently fix this, for a/ it is an essential element of any CRM and b/ it just looks super bad (reputation wise) for Pipedrive when you see such a poor rating for any tool...

Any solution for this in sight?

1 reply

Post

Feedback & SuggestionsIntercomGmail Add-On

Posted 3 months ago

Setting an alternate reply to address for emails sent from Pipedrive

Use case is:

customer receives an email created in Pipedrive and sent with Gmail synch
the 'reply to' address is set to a different address than the email sender address (the address that is synched with Pipedrive)
this will enable all replies to be sent to one address that is delivered direct to a Sales Team in Intercom and avoid having to have the whole team's email addresses all delivering into Intercom separately
It would also be helpful for specific campaigns to have a different reply to address
this can be achieved by mirroring the settings in Gmail where a... (More)

Liked by Felicity Nolen

Post

Feedback & SuggestionsGmail Add-On

Posted 4 months ago

Smart bcc from Gmail add-on

Hi,

I would like the option to add the smart bcc to an email when I reply so someone who's linked to a deal right from the Gmail sidebar. That would save me a lot of going back and forth between Gmail an the app.

(By the way I don't think this form was vey intuitive. I started writing this, then got an error message that I hade to choose a topic. When I went back the text was gone and I had to start over. Hope it works now.)

1 reply