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Thursday Topic: Relationship Management

If you're using a CRM you're already taking steps to track and manage your relationship with your prospects, customers and maybe even your suppliers.

However, not only of CRM is relationship management made, and in Sales when you think you've seen it all you find yourself in a new jigsaw puzzle to solve.

No amount of sales handbooks or system will prepare you for how original people can be in their requests and what makes them tick. Why not be smart about it and tap into the pool of aggregated experience your peers have?

So head on over... (More)

⏰ Event: Power of Interview - Customer Interview Techniques Workshop, by UXPressia | Feb 24th, 2021

To get quality insights from your customer interviews you need practice and feedback.

This workshop is an effective and fun way to get both.

Uxpressia facilitates the process so that each participant gets feedback and takes on different roles within the interview. Once you’ve tried it you will be able to repeat this practice with your team using our cheat sheet.

This workshop will focus on applying open- and closed-ended questions, the 5 Whys technique, and the 5W+H technique.

📌 Learn more and enrol here.

🔔 Follow Events to get notified about events of interest for different industries, locations... (More)

What are Sales Objectives? | 📽️ 1 min

https://www.youtube.com/embed/dUfyF7PlK8A

Learn how you can set sales objectives for a clear roadmap showing what your sales team needs to do to help your company achieve its goals.

Any sales objective that has a chance of succeeding needs to be set in steps: consider setting sales objectives using a SMART mindset

Read our article for more: Sales Objectives: Examples That Will Motivate Your Team

 

🧠 Follow the Learning topic for a one-stop-shop of curated knowledge about Sales, Marketing, CRM and everything in their orbit.

⏰ Event: The 3 Biggest Mental Health Concerns At Work, by Catalyst | Feb 22nd, 2021

Normalizing the topic of mental health at work begins with talking about it. This event brings together leaders from Headspace, Spring Health, and Catalyst to get the conversation going and hopefully inspire action. 📌 Enrol here.

Did you know...?

  • 94% of leaders have seen an increase in mental health and wellness concerns among their team members this year.
  • Only 46% of people are comfortable telling colleagues they’ve taken (or are taking) a day off for mental health and wellness concerns.
  • 99% of leaders believe they have a responsibility to intervene with team members experiencing mental health issues, but... (More)