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Ability to configure notifications for PD Chatbot ONLY

We currently rely on PD's chatbot to provide live assistance to our customers and those interested in our product. We are running into issues with missing live chats however due to notification issues. As I understand it there are two ways to receive notifications: 1)enable desktop notifications through browser and PD or 2) download and use mobile app

The problem lies in enabling desktop notifications. I am then alerted to all actions in PD, not just chat notifications. It is extremely difficult to discern a chatbot notification from all the other noise. Ultimately we all turn off these notifications because... (More)

PipeDrive Chat as Live in Email Signature


Can we integrate PipeDrive live chat into email signature so that we can leads talking directly to our agents.

what i need is non java script link to pipedrive chat which i can embed in the html email signature as href.

Live Chat

Hallo zusammen,
wenn der Live-Chat genutzt wird und es entsteht daraus ein Deal, ist dieser leider nicht in dem Deal sichtbar sondern nur in den Live-Chats.
Finde das etwas unglücklich gelöst, da so die ersten Informationen nicht im DEAL sind und der DEAL so an zwei Orten verwaltet wird.
Eine Einstellung hierzu habe ich leider nicht finden können.
Wie löst Ihr das bzw. würde ich hier gerne einen Feature Request stellen.
Danke euch

Live Chat

First attempt at configuring a chatbot and live chat playbook. So, I'm trying to understand how users are notified that someone at our website is attempting to chat with us and also which pipedrive users on our end will be notified. Is it possible to just restrict it to interact with one or two of our pipedrive users?