Skip to main content

  • Ask questions and post tips about the Sales Assistant.
  • Click Follow to always stay posted ↗️
  • Learn all about any of Pipedrive’s features from our Knowledge Base tutorials in your preferred language and our Academy video courses. Simply search for your topic! 🔍
2 questions
52 posts

Sign up for free today or log in now to follow this topic, join the discussion, and always stay updated.

🎥 How to customize your notifications, follow topics and join channels in the Community.

Ability to configure notifications for PD Chatbot ONLY

We currently rely on PD's chatbot to provide live assistance to our customers and those interested in our product. We are running into issues with missing live chats however due to notification issues. As I understand it there are two ways to receive notifications: 1)enable desktop notifications through browser and PD or 2) download and use mobile app

The problem lies in enabling desktop notifications. I am then alerted to all actions in PD, not just chat notifications. It is extremely difficult to discern a chatbot notification from all the other noise. Ultimately we all turn off these notifications because... (More)

How do i enable notification for my sales reps on Pipedrive after deal has been assigned to him/her?

How do i enable notification for my sales reps on Pipedrive after deal has been assigned to him/her?

Livechat falls short.

Using pipedrive live chat for almost a year. A this point we are probably going to move back to our previous chat system or other online chat system out there.

The biggest issue is that no one gets the notifications. Even me as the admin if i honestly didn't have an iWatch, or wearing it even i missed the people trying to connect.

No ability to close the chat for after hours. Like come on why the heck can someone try to connect to a chat at 2am. That just makes no sense and there is not way to schedule... (More)

Email notification settings

You have set your email notifications for 24 hours and managing different teams. You get an email in the morning mentioning you few updates during last 24 hours and directing you to visit rest of unread notifications (say 4,000). I have to visit webpage and now I have to visit all unread email one by one (back and for to notification centre) even what you have read in email. It takes a lot of time to view. Now all messages are read and next day all notifications are displayed on email. Well, very good but next day it shows again... (More)