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Outlook Smart folder sync

I would like to sync my smart folder in outlook instead of my inbox as my proposals come directly into one of the smart folders. Does anyone have any insight on how to do this or if it's even possible?


Erhan Ercan
Head of Global Business Development

Sync existing Outlook calendar events with new Pipeline activites?

In order to avoid duplication and to streamline work, is there a way to pick an existing calendar event ( a meeting invite for example) as a Pipedrive scheduled activity?


Igor Abade
CEO, CloudMotion. Microsoft Regional Director.

Let me accept meeting invitations from the Pipedrive Inbox

Currently, when I get a meeting request from a contact, all I see in Pipedrive is an email with the standard email controls (1) and an ICS file (2) attached to it:

In addition to those, I'd expect it to offer the standard meeting controls (accept, decline etc.) found in Outlook:

The rationale here is that I want to stay in Pipedrive for as long as possible to maximize my productivity, but this is one of those small "paper cuts" that keep forcing me to go back and forth between Pipedrive and Outlook (and sometimes even Teams).



Igor Abade
CEO, CloudMotion. Microsoft Regional Director.

Office 365 Sync and Junk (Spam) emails

Hi folks!

Why is it that Pipedrive is syncing all the junk I receive?

Notice those spam emails in my Junk Mail ("Lixo Eletrônico" in Portuguese) folder?

Here they are in Pipedrive's Inbox, in all their spammy glory :-)

Am I missing something? Currently I have it set to "sync all email folders" - but I'd expect Pipedrive to be clever enough not to sync the Spam folder...

Do I really need to choose the folders to sync instead, so that I can pick "all but Junk Mail"? It's doable, but can be a a hassle for those used to... (More)